Move coordinator

A moving mess

Description

Move coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a smooth, competitive, and satisfactory moving.

The duties of a move coordinator include, but are not limited to:

  • Coordinating with third parties, such as real estate agents or moving companies, to ensure that all aspects of the move are completed successfully
  • Coordinating the moving process, including packing belongings into boxes or crates, selling or donating items not being transported, and arranging for transportation to the new location
  • Providing information regarding the company’s relocation guidelines and policies to clients and customers
  • Making sure that all company policies are adhered to during the move process, such as scheduling meetings with real estate agents to discuss housing options in the new location
  • Coordinating with vendors to schedule deliveries of new furniture, appliances, or other large items that need to be set up in the new home
  • Supporting the client throughout the relocation process by providing information about the company’s products and services, and answering questions about the relocation process
  • Helping clients settle into their new location by providing information on schools, utilities providers, shopping areas, and other important details about the new community
  • Coordinating with insurance companies and government agencies to ensure that all necessary steps are taken to protect client assets during a move
  • Making sure that insurance coverage is in place during the move process, including homeowner

Other titles

The following job titles also refer to move coordinator:

company move planner
domestic moving coordinator
corporate move coordinator
company move coordinator
corporate move planner
moving planner
relocation coordinator
relocation planner
industrial move coordinator
removal planner
industrial move planner
moving coordinator
international and domestic moving coordinator

Working conditions

Move coordinators work in a variety of settings, including corporate human resources departments, real estate firms, and relocation services companies. They typically work full time during regular business hours, although they may occasionally work evenings and weekends to attend meetings or open houses.

Some move coordinators travel frequently to visit properties in different locations. The work can be stressful at times, particularly when deadlines are tight or when dealing with difficult clients. However, most coordinators find the work to be challenging and rewarding, and they enjoy helping people through the process of moving.

Minimum qualifications

A minimum of a high school diploma or equivalent is required to become a move coordinator. Some move coordinators choose to pursue a bachelor’s degree in relocation science or a related field. These programs typically include courses in business, marketing, sales, communication and real estate.

Most employers will require move coordinators to complete on-the-job training programs. These programs will familiarize the candidate with the company’s policies and procedures. They will also teach the candidate how to use the company’s software and technology.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Move coordinator is a Skill level 2 occupation.

Move coordinator career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to move coordinator.

moving truck driver
surface miner
underground miner
mining equipment mechanic
oil rig motorhand

Long term prospects

These occupations require some skills and knowledge of move coordinator. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of move coordinator with a significant experience and/or extensive training.

desalination technician
relocation officer
gas processing plant control room operator
mine safety officer
oil refinery control room operator

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of move coordinator.

  • Types of packaging materials: Properties of materials that make them suitable for packaging. Conversion of raw materials into packaging materials. Different types of labels and materials used which comply with the correct storage criteria depending on the goods.
  • Hazards associated with loading dangerous goods: Know about the hazards implied with the transport of determined dangerous goods. Know about the emergency actions and handling procedures in case of accidents with the goods during their loading or transportation.
  • Transportation methods: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and optimal work strategies.
  • Health and safety measures in transportation: The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.

Essential skills and competences

These skills are necessary for the role of move coordinator.

  • Determine cargo loading sequence: Determine freight loading sequence aiming to increase the efficiency of operations. Arrange loading so that maximum amount of goods can be stored.
  • Handle delivery of furniture goods: Handle the delivery and assemble the furniture and other goods, according to customer’s needs and preferences.
  • Ensure correct goods labelling: Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and adhere to regulations.
  • Use communication devices: Operate communication devices in order to interact with customers, colleagues, and others.
  • Prepare resources for loading activities: Assess the number of workers and types of equipment needed to load or unload freight.
  • Assess ergonomics of the workplace: Assess ergonomics of the workplace in relation to the human resources.
  • Design procedures for the relocation of specific goods: Study the moving requirements of specific goods such as pianos, artefacts, antique furniture, and others in order to design specific procedures for their transportation and relocation.
  • Maintain inventory of tools: Keep an inventory of tools utilised in manufacturing or in the provision of services. Ensure that tool sets remain complete and suitable for use.
  • Select equipment required for moving activities: Select the appropriate tools and equipment required to successfully move objects. Select a range of equipment from basic tools such as screws, hammers, and pliers, to more complex apparatus such as forklifts, cranes, and movable docks.
  • Analyse requirements for moving goods: Analyse goods to be relocated and their moving requirements. Check requirements and prepare actions to ensure appropriate transport of goods.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of move coordinator. However, mastering this knowledge allows you to have more opportunities for career development.

  • Animal transport regulations: The legal requirements relating to safe and efficient transport of animals.
  • Electricity: Understand the principles of electricity and electrical power circuits, as well as the associated risks.
  • Mechanics: Theoretical and practical applications of the science studying the action of displacements and forces on physical bodies to the development of machinery and mechanical devices.
  • Animal transportation vehicles: The types of vehicles for the transportation of animals and their features, the selection of appropriate vehicles and their safe use, according to national and international regulations.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of move coordinator. However, mastering these skills and competences allows you to have more opportunities for career development.

  • Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
  • Read pictograms: Interpret pictograms that indicate characteristics and required measures for handling objects through visual representations.
  • Interview people: Interview people in a range of different circumstances.
  • Contact customers: Contact customers by telephone in order to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Satisfy customers: Communicate with customers and make them feel satisfied.
  • Manage the transportation of animals: Plan and operate processes involved in the transportation of animals. This includes planning activities such as selecting the form of transportation, planning the route, and preparing documentation. It also encompasses preparation activities undertaken prior to transportation, such as completing paperwork and labelling, and selecting and preparing the appropriate transport container according to the species, age, weight, and number of animals, the duration of the journey, and the food and water requirements.
  • Plan transport operations: Plan mobility and transport for different departments in order to obtain the best possible movement of equipment and materials. Negotiate the best possible delivery rates. Compare different bids and select the most reliable and cost-effective bid.
  • Perform planning: Manage one’s time schedule and resources in order to finish tasks in a timely manner.
  • Develop efficiency plans for logistics operations: Elaborate and implement plans in order to increase efficiency and reduce waste during logistics operations.
  • Monitor customer inquiries: Process questions and requests from customers; provide clear information about imported and exported products.

ISCO group and title

4323 – Transport clerks


References
  1. Move coordinator – ESCO
  2. Relocation Coordinator Job Description: Salary, Duties, & More – Climb the Ladder
  3. Featured image: By Steve Ryan from Groveland, CA, USA – Moving Mess – Day 4, CC BY-SA 2.0
Last updated on December 5, 2022

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