Satisfy customers

Communicate with customers and make them feel satisfied.

ensure satisfied customers
satisfy client needs
make customers feel satisfied
satisfy client requirements
satisfy customer needs
ensure customers feel satisfied
ensure customer satisfaction
satisfy clients
ensure customers are satisfied
satisfy customer requirements

skill/competence

cross-sector

Satisfy customers is an essential skill of the following occupations:

Hairdresser: Hairdressers offer beauty services such as cutting, colouring, bleaching, permanent waving and styling clients’ hair. They ask their clients about their hairstyle preferences in order to provide customised services. Hairdressers use clippers, scissors and razors. They provide hair and scalp treatments and shampoo, condition and rinse hair.
Post office counter clerk: Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.
Domestic housekeeper: Domestic housekeepers are responsible for all the household activities in a private house. They oversee and execute duties according to the needs of the employer such as cooking, cleaning and washing activities, taking care of children and gardening. They order supplies and are in charge of expenditures allocated. Domestic housekeepers may supervise and instruct household staff in large households.
Private chef: Private chefs comply with food and sanitation rules to prepare meals for their employers. They take into consideration the employer’s intolerances to specific ingredients or their preferences and cook the meals in the employer’s home. Private chefs may also be asked to organise small dinner parties or other types of celebrations for special occasions.
Cabin crew instructor: Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
Personal stylist: Personal stylists assist their clients in making fashion choices. They advise on the latest fashion trends in clothing, jewellery and accessories and help their clients choose the right outfit, depending on the type of social event, their tastes and body types. Personal stylists teach their clients how to make decisions regarding their overall appearance and image.
Personal shopper: Personal shoppers assist their individual clients in selecting and buying clothing items and other goods such as gifts, according to their personal tastes, desires and style.

Satisfy customers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Chemical application specialist: Chemical application specialists develop chemical products according to the needs and expectation of the clients. They conduct development of formulas and processes of formulation as well as evaluation of the efficiency and performances of the formulations.
Railway sales agent: Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.
Laundry workers supervisor: Laundry workers supervisors monitor and coordinate the activities of the laundry and dry-cleaning staff of laundry shops and industrial laundry companies. They plan and implement production schedules, hire and train workers and monitor the production quality levels.
Move coordinator: Move coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a smooth, competitive, and satisfactory moving.

References

1. Satisfy customers – ESCO