Contact customers

Description

Contact customers by telephone in order to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 13 occupations
  • Optional in 8 occupations
  • Total: 21 occupations
  • Most common in: ISCO major group 2 (Professionals)

Essential for

Optional for

  • Customer service representative
    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
  • Marketing assistant
    Marketing assistants support all the efforts and operations carried out by marketing managers and officers. They prepare reports about the marketing operations needed by other depa…
  • Market research interviewer
    Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use inter…
  • Postman/postwoman
    Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in c…
  • Contact centre supervisor
    Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure daily operations run smoothly by resolving issues, instructing and trainin…
  • Customer contact centre information clerk
    Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
  • Contact centre manager
    Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They m…
  • Move coordinator
    Move coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a sm…

Related skills

 
Last updated on February 18, 2026

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