Apply technical communication skills

Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

application of technical communication skills
implement technical communication skills
administer technical communication skills
utilise technical communication skills
applying technical communication skills
employ technical communication skills

skill/competence

cross-sector

Apply technical communication skills is an essential skill of the following occupations:

Insurance claims handler: Insurance claims handlers ensure that all insurance claims are handled accurately and that payment for valid claims is made to the policyholders. They use statistical data and reporting to calculate and adjust claims as needed, communicate with and guide policyholders and monitor the progress of a claim.
Aircraft engine specialist: Aircraft engine specialists advise on maintaining procedures to engines of aircrafts and helicopters. They perform operability tests to components and parts of aircrafts to diagnose suitability for usage and possible operations to improve performance. They interpret and provide support to understand the technical specifications given by manufacturers for application at the airport’s premises.
Gunsmith: Gunsmiths modify and repair metal fabricated firearms for special costumer specifications. They use machines and hand tools such as planers, grinders and millers to alter and restore guns, and they may also apply engravings, carvings and other decorative finishing touches to the otherwise finished product.
Commercial sales representative: Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
Welding engineer: Welding engineers research and develop optimal effective welding techniques and design the corresponding, equally efficient equipment to aid in the welding process. They also conduct quality control and evaluate inspection procedures for welding activities. Welding engineers have advanced knowledge and critical understanding of welding technology application. They are able to manage high complex technical and professional activities or projects related to welding applications, while also taking responsibility for the decision making process.
Mergers and acquisitions analyst: Mergers and acquisitions analysts oversee the execution of transactions for the purchase, sale, merger or takeover of companies. They negotiate and complete the deal on the client’s behalf, by working closely with lawyers and accountants. Mergers and acquisitions analysts conduct operational and legal risk assessments of a company, assess comparable companies in the market and help with the post-merger integration.
Financial planner: Financial planners assist people dealing with various personal financial issues. They are specialised in financial planning, such as retirement planning, investment planning, risk management and insurance planning, and tax planning. They advise a strategy tailored to the client’s needs. They ensure the accuracy of bank and other financial records while maintaining a customer-orientated approach and following ethical standards.
Commodity broker:
Commodity brokers act as intermediary between buyers and sellers of movable and immovable property such as raw materials, livestock or real estate. They negotiate prices and receive a commission from the transactions. They research market conditions for specific commodities in order to inform their clients. They make bid offers and calculate the cost of transactions.
Technical sales representative in agricultural machinery and equipment: Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers.
Aviation communications and frequency coordination manager: Aviation communications and frequency coordination managers are in charge of activities and projects aimed to enable the appropriate communication infrastructure that supports the exchange of information between airspace users.
Air traffic controller: Air traffic controllers assist pilots by providing information concerning the height, speed and course. They assist pilots in order to facilitate a safe take off and landing of aircrafts. They are responsible for maintaining a secure and orderly movement of aircraft along major air routes up in the sky and around airports. They control air traffic in and within vicinity of airports according to established procedures and policies to prevent collisions and to minimise delays arising from traffic congestion.
Rail project engineer: Rail project engineers maintain a safe, cost-effective, high-quality, and environmentally responsible approach across the technical projects in railway companies. They provide project management advice on all construction projects including testing, commissioning and site supervision. They audit contractors for safety, environment and quality of design, process and performance as to ensure that all projects follow in-house standards and relevant legislation.
Air traffic instructor: Air traffic instructors train people in all the matters regarding with the operations in air navigation services such as the management of flight traffic and the communication for navigation in aerodromes. They teach all the directives issued by air traffic control for the purpose of passing to trainees the sense of safety and expeditious flow of air traffic.
Technical sales representative in hardware, plumbing and heating equipment: Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers.
Social security officer: Social security officers advise clients on social security benefits and ensure they claim the benefits they are eligible for, as well as providing advice on promotions and other available support services such as employment benefits. They aid clients in applications for benefits such as sickness, maternity, pensions, invalidity, unemployment and family benefits. They investigate the client’s right to benefits by reviewing their case and researching legislation and the claim, and suggest an appropriate course of action. Social security advisers also determine the aspects of a specific benefit.
Technical sales representative in mining and construction machinery: Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers.
Aviation data communications manager: Aviation data communications managers perform the planning, implementation and maintenance of data transmission networks. They support data processing systems linking participant user agencies to central computers.
Insurance agency manager: Insurance agency managers coordinate and oversee the operations of an institution or a branch of an institution that offers insurance services. They provide clients with advice on insurance products.
Coachbuilder: Coachbuilders execute work on vehicle bodies and coaches with skills to form body parts from panels, manufacture and assemble the frames and parts for vehicles.
Bank account manager: Bank account managers advise prospective clients on the type of banking accounts suitable for their needs. They work with clients to set up the bank account and remain their primary point of contact in the bank, assisting with all necessary documentation. Bank account managers may recommend their clients to contact other departments in the bank for other specific needs.
Venture capitalist: Venture capitalists invest in young or small startup companies by providing private funding. They research potential markets and particular product opportunities to help business owners develop or expand a business. They provide business advice, technical expertise, and network contacts based on their experience and activities. They do not assume executive managerial positions within the company, but have a say in its strategic direction.
Pensions administrator: Pensions administrators perform administrative duties in the management of pension schemes, ensuring the correct calculation of client’s pension benefits, compliance with legal requirements, drafting reports and communicating relevant information to customers. They work either in the private or the public sector.
Technical sales representative in electronic and telecommunications equipment: Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers.
Aircraft maintenance engineer: Aircraft maintenance engineers make preflight and postflight inspections, adjustments, and minor repairs to ensure safe and sound performance of aircrafts. They inspect aircraft prior to takeoff to detect malfunctions such as oil leaks, electrical or hydraulic problems. They verify passenger and cargo distribution and amount of fuel to ensure that weight and balance specifications are met.
Aviation surveillance and code coordination manager: Aviation surveillance and code coordination manager ensures that all components of surveillance infrastructures, both ground and airborne, operate in a safe, cohesive and interoperable manner.
Stock broker: Stock brokers act on behalf of their individual or institutional clients in order to buy and sell stocks and other securities. They are in close contact with their clients and ensure that what they buy or sell through the stock exchange market is according to their clients’ wishes. Stock brokers undertake analyst research to make recommendations to their clients and expand their client base through various methods.
Aircraft maintenance technician: Aircraft maintenance technicians perform preventive maintenance to aircrafts, aircrafts components, engines and assemblies, such as airframes and hydraulic and pneumatic systems. They perform inspections following strict protocols and aviation laws.
Insurance broker: Insurance brokers promote, sell and provide advice on various insurance policies such as life insurance, health insurance, accident insurance and fire insurance to individuals and organisations. They also work as intermediaries between individuals or organisations and insurance companies, and negotiate the best insurance policies for their clients, arranging insurance cover where needed. Insurance brokers engage with new prospective clients, provide them with quotes for their policy needs, assist them in the signing of new insurance contracts and propose specific solutions to their specific problems.
Aviation inspector: Aviation inspectors perform inspections of the procedures followed in the matters of maintenance, air navigational aids, air traffic controls, and communications equipment. They check compliance with ICAO, EU, national and environmental regulations.
Flight instructor: Flight instructors train both new and experienced pilots seeking to gain licences or experience in flying new aircraft, how to properly operate an aircraft according to regulations. They teach their students both the theory and practice of how to optimally fly and maintain an airplane, and they observe and evaluate student technique. They also focus on the regulations relating to operational and safety procedures specific to different (commercial) airline aircraft.
Technical sales representative in machinery and industrial equipment: Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers.
Technical sales representative in chemical products: Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers.
Financial broker: Financial brokers undertake financial market activities on behalf of their clients. They monitor securities, financial documentation of their clients, market trends and conditions and other legal requirements. They plan buying and selling activities and calculate transactions costs.
Securities broker: Securities brokers create the connection between the investors and the available investment opportunities. They purchase and sell securities on their clients’ behalf, based on their expertise in the financial markets. They monitor the performance of their clients’ securities, assessing their stability or speculative tendencies. Securities brokers calculate the securities’ price and place orders.
Technical sales representative: Technical sales representatives act for a business to sell its merchandise while providing technical insight for customers.
Consumer rights advisor: Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.
Cabin crew instructor: Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
Technical sales representative in the textile machinery industry: Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers.
Relationship banking manager: Relationship banking managers retain and expand existing and prospective customer relationships. They use cross-selling techniques to advise and sell various banking and financial products and services to customers. They also manage the total relationship with customers and are responsible for optimising business results and customer satisfaction.
Immigration adviser: Immigration advisers aid people seeking to move from one nation to another by advising them on immigration legislation, and assisting them in obtaining the necessary documentation to ensure the immigration process occurs in accordance with immigration laws.
Technical sales representative in office machinery and equipment: Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers.
Aeronautical information specialist: Aeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical information specialists and assess changes in aeronautical information affecting charts and other products. They answer requests of aeronautical data needs for airway companies operational groups and systems.
Foreign exchange broker: Foreign exchange brokers buy and sell foreign currencies on behalf of their clients in order to secure a profit on fluctuations in foreign exchange rates. They undertake technical analysis of economic information such as market liquidity and volatility, to predict the future rates of currencies on the foreign exchange market.

Apply technical communication skills is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Legal administrative assistant:
Legal administrative assistants carry out the daily administrative activities of firms, offices of notaries public, and companies. They perform activities such as writing mails, phone-answering and typing/keyboarding. They combine these activities with specific knowledge and understanding of the procedures and codes managed in legal business affairs.
Telecommunications engineer: Telecommunications engineers design, build, test and maintain telecommunication systems and networks, including radio and broadcasting equipment.
They analyse customer needs and requirements, ensure that the equipment meets regulations, and prepare and present reports and proposals on telecommunication-related problems. Telecommunications engineers design and oversee the service delivery in all it’s phases, supervising the installation and use of telecommunications equipment and facilities, preparing documentation and providing training for company staff once new equipment has been installed.
Fluid power technician: Fluid power technicians install and assemble equipment that uses liquid or gas pressure to transmit or regulate power. They also perform tests on and maintain this equipment.
Medical device engineer: Medical device engineers design and develop medical-technical systems, installations, and equipment such as pacemakers, MRI scanners, and X-ray machines. They monitor the whole manufacturing process from concept design to product implementation. activities undertaken include, among others, designing product improvements, developing methods and techniques to evaluate design suitability, coordinating initial production, developing test procedures, and designing manufacturing diagrams.
Microelectronics engineering technician: Microelectronics engineering technicians collaborate with microelectronics engineers in the development of small electronic devices and components such as micro-processors, memory chips, and integrated circuits for machine and motor controls. Microelectronics engineering technicians are responsible for building, testing, and maintaining the microelectronic systems and devices.
Investment manager: Investment managers administer the portfolio of investments that a company has. They perform close follow up of the investments looking for the most profitable solutions represented in financial products or securities. They analyse behaviour in financial markets, interests rates, and the companies’ position in order to advise on risks and profitability for the client.
Semiconductor processor: Semiconductor processors manufacture electronic semiconductors as well as semiconductor devices, such as microchips or integrated circuits (IC’s). They may also repair, test, and review the products. Semiconductor processors work in cleanrooms and therefore need to wear a special lightweight outfit that fits over their clothing to prevent particles from contaminating their worksite.
Data warehouse designer: Data warehouse designers are responsible for planning, connecting, designing, scheduling, and deploying data warehouse systems. They develop, monitor and maintain ETL processes, reporting applications and data warehouse design.
Precision mechanics supervisor: Precision mechanics supervisors oversee, train and manage workers who fit together complex parts of small-size machines such as measuring or control mechanisms.
Dental instrument assembler: Dental instrument assemblers assemble various dental instruments, such as drills, lasers, probes, mirrors, and dental imaging devices. They use various machinery, hand tools, chemicals, adhesives and epoxies to assemble the dental instruments. They use precision tools and work in cleanroom environments.
Container equipment assembler: Container equipment assemblers manufacture containers such as boilers or pressure vessels. They read blueprints and technical drawings to assemble parts and to build piping and fittings.
Sports equipment repair technician: Sports equipment repair technicians maintain and repair recreational sports equipment such as tennis rackets, archery tools and camping equipment. They use specialised hand tools or mechanical tools to restore damaged parts.
Electromechanical drafter: Electromechanical drafters draw and create blueprints together with electromechanical engineers. They interpret the specifications and requirements made by the engineer and design electromechanical equipment and components.
Electromagnetic engineer: Electromagnetic engineers design and develop electromagnetic systems, devices, and components, such as electromagnets in loudspeakers, electromagnetic locks, conducting magnets in MRI’s, and magnets in electric motors.
Leather goods manual operator: Leather goods manual operators handle tools to prepare the joint of the pieces in order to ready the pieces to be stitched or to close the already existing pieces stitched together in order to give shape to the leather good products.
Photonics engineering technician: Photonics engineering technicians collaborate with engineers in the development of photonic systems or components, usually in the form of optical equipment, such as lasers, lenses, and fibre optic equipment. Photonics engineering technicians build, test, install and calibrate optical equipment. They read blueprint and other technical drawings to develop testing and calibrating procedures.
Electrical drafter: Electrical drafters support engineers in the design and conceptualisation of electrical equipment. They draft, with the support of specialised software, the specifications of a varied number of electrical systems such as voltage transformers, power plants, or energy supply in buildings.
Printed circuit board test technician: Printed circuit board test technicians inspect and test printed circuit boards. They perform a range of printed circuit board testing procedures and may perform minor repairs.
Industrial machinery mechanic: Industrial machinery mechanics work on new machinery and equipment in operation. They set up for the specific application and build accessories if necessary, perform maintenance and repair, and run diagnostics to find faults in systems or parts that need replacing.
Microsystem engineering technician: Microsystem engineering technicians collaborate with micro-system engineers in the development of microsystems or microelectromechanical systems (MEMS) devices, which can be integrated in mechanical, optical, acoustic, and electronic products. Microsystem engineering technicians are responsible for building, testing, and maintaining the microsystems.

Electronics engineering technician: Electronics engineering technicians work closely with electronics engineers in the development of electronic equipment and devices. Electronics engineering technicians are responsible for building, testing, and maintaining electronic devices.
Textile machinery technician: Textile machinery technicians set up, maintain, inspect and repair mechanical and computer-controlled machinery used in textile manufacturing such as weaving, dyeing and finishing machines.
 
Instrumentation engineering technician: Instrumentation engineering technicians assist instrumentation engineers in the development of control equipment, such as valves, relays, and regulators, which can be used to monitor and control processes. Instrumentation engineering technicians are responsible for building, testing, monitoring, and maintaining of equipment. They use wrenches, beam cutters, grind saws, and overhead cranes to build and repair equipment.
Insurance collector: Insurance collectors collect payment for an overdue insurance bill. They specialise in all areas of insurance such as medical, life, car, travel, etc and recurrently contact individuals to offer payment assistance or to facilitate payment plans according to individual’s financial situation.
Medical device engineering technician: Medical device engineering technicians collaborate with medical device engineers in the design, development and production of medical-technical systems, installations, and equipment such as pacemakers, MRI machines, and X-ray devices. They build, install, inspect, modify, repair, calibrate, and maintain medical-technical equipment and support systems. Medical device engineering technicians  are responsible for the operational readiness, safe use, economic operation and the appropriate procurement of medical equipment and facilities in hospitals.
Financial manager: Financial managers handle all the matters in reference to the finance and investments of a company. They manage financial operations of companies such as the assets, liabilities, equity and cash flow aiming to maintain the financial health of the company and operative viability. Financial managers evaluate the strategic plans of the company in financial terms, maintain transparent financial operations for taxation and auditing bodies, and create the financial statements of the company at the end of the fiscal year.
Wave soldering machine operator: Wave soldering machine operators set up and operate machines to solder electronic components to the printed circuit board. They read blueprints and layout designs.
Legal consultant: Legal consultants advise a varied array of clients ranging from business, individuals, up to legal firms. They provide legal advisory outside courtrooms in relation to legal affairs which depend on the nature of the client. They advise in matters such as merging of multinationals, housing purchase, modification of contracts and its implications. They help clients in general to abide by the regulations and avoid committing illegal acts.
Bicycle mechanic: Bicycle mechanics maintain and repair a variety of bicycle models and component parts. They may perform customized alterations, according to their client’s preferences.
Optoelectronic engineer: Optoelectronic engineers design and develop optoelectronic systems and devices, such as UV sensors, photodiodes, and LEDs. Optoelectronic engineering combines optical engineering with electronic engineering in the design of these systems and devices. They conduct research, perform analysis, test the devices, and supervise the research.
Computer hardware engineering technician: Computer hardware engineering technicians collaborate with computer hardware engineers in the development of computer hardware, such as motherboards, routers, and microprocessors. Computer hardware engineering technicians are responsible for building, testing, monitoring, and maintaining the developed computer technology.
Electrical equipment assembler: Electrical equipment assemblers are responsible for the assembly of electrical equipment. They assemble product components and wiring according to the blueprints.
ATM repair technician: ATM repair technicians install, diagnose, maintain and repair automatic teller machines. They travel to their clients’ location to provide their services. ATM repair technicians use hand tools and software to fix malfunctioning money distributors.
Sensor engineer: Sensor engineers design and develop sensors, sensor systems and products that are equipped with sensors. They plan and monitor the manufacture of these products.
Electromechanical engineering technician: Electromechanical engineering technicians collaborate with electromechanical engineers in the development of electromechanical equipment. Electromechanical engineering technicians are responsible for building, installing, testing, monitoring, and maintaining the electromechanical equipment, circuits and systems. They test this by the use of test instruments such as oscilloscopes and voltmeters. Electromechanical engineering technicians also use soldering equipment and hand tools to repair electromechanical equipment.
Surface-mount technology machine operator: Surface-mount technology machine operators use surface-mount technology (SMT) machines to mount and solder small electronic components onto printed circuit boards to create surface-mounted devices (SMD).
Pneumatic systems technician: Pneumatic systems technicians use blueprints and technical documentation to assemble and install equipment operated by gas or air under pressure. They set up the systems according to engineering specifications and test them to ensure good functioning order. They may also perform maintenance and repair work on installed pneumatic equipment.
Industrial engineer: Industrial engineers design a vast array of production systems aiming to present efficient and effective solutions. They integrate a varied number of variables such as workers, technology, ergonomics, production flows, and product specifications for the design and implementation of production systems. They can specify and design for microsystems as well.
Automation engineering technician: Automation engineering technicians collaborate with automation engineers in the development of applications and systems for the automation of the production process. Automation engineering technicians build, test, monitor, and maintain the computer-controlled systems used in automated production systems.
Mechanical engineer: Mechanical engineers research, plan and design mechanical products and systems and supervise the fabrication, operation, application, installation and repair of systems and products. They research and analyse data.
Forge equipment technician: Forge equipment technicians maintain and repair forge machinery such as presses and material handling equipment. They perform evaluations of the equipment, perform preventative maintenance activities, and repair faults. They also assist in the installation of the equipment and ensure proper functionality.
Moulding machine technician: Moulding machine technicians service machinery used in the casting and moulding of plastics and other materials. They calibrate the equipment, perform maintenance activities, examine finished products and repair faults.
Maintenance and repair engineer: Maintenance and repair engineers focus on the optimization of equipment, procedures, machineries and infrastructure. They ensure their maximum availability at minimum costs.
Computer-aided design operator: Computer-aided design operators use computer hardware and software in order to add the technical dimensions to computer aided design drawings. Computer-aided design operators ensure all additional aspects of the created images of products are accurate and realistic. They also calculate the amount of materials needed to manufacture the products. Later the finalised digital design is processed by computer-aided manufacturing machines that produce the finished product.
Sensor engineering technician: Sensor engineering technicians collaborate with sensor engineers in the development of sensors, sensor systems, and products that are equipped with sensors. Their role is to build, test, maintain, and repair the sensor equipment.
Market research analyst: Market research analysts collect the information gathered in the market research and study it to draw conclusions. They define the potential customers of a product, the target group and the way they can be reached. Market research analysts analyse the position of products in the market from different perspectives such as features, prices and competitors. They analyse cross selling and interdependencies between different products and their placement. Market research analysts prepare information helpful for the development of marketing strategies.
Battery assembler: Battery assemblers are welding and assembling the battery components such as electronics parts, wiring, and casing around the cells.
Heating engineer: Heating engineers install and maintain gas, electric, oil, solid-fuel and multiple fuel heating and ventilation equipment as stand-alone heating and ventilation systems or build into machinery and transport equipment. They follow instructions and blueprints, perform maintance on systems, perform safety checks and repair the systems.
Personal trust officer: Personal trust officers monitor and administer personal trusts. They interpret trust and testamentary documentation accordingly, interact with financial advisors to define the investment goal for the achievement of trust objectives, coordinate the purchase and sale of securities with account executives and review clients’ accounts regularly.
Electromechanical engineer: Electromechanical engineers design and develop equipment and machinery that use both electrical and mechanical technology. They make draughts and prepare documents detailing the material requisitions, the assembly process and other technical specifications. Electromechanical engineers also test and evaluate the prototypes. They oversee the manufacturing process.
Robotics engineering technician: Robotics engineering technicians collaborate with engineers in the development of robotic devices and applications through a combination of mechanical engineering, electronic engineering, and computer engineering. Robotics engineering technicians build, test, install and calibrate robotic equipment.
Heating, ventilation, air conditioning (and refrigeration) service engineer: Heating, ventilation, air conditioning (and refrigeration) service engineers install and maintain industrial heating, air conditioning and possibly refrigeration systems. They set up furnaces, thermostats, ducts, vents, and other equipment needed to ensure the controlled passage and treatment of air. They also carry out repairs.
Microsystem engineer: Microsystem engineers research, design, develop, and supervise the production of microelectromechanical systems (MEMS), which can be integrated in mechanical, optical, acoustic, and electronic products.
Sales engineer: Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.
Electrical engineer: Electrical engineers design and develop electrical systems, electrical equipment, components, motors, and equipment with the feature of energy transmission. They engage in large scale projects such as the design and maintenance of power stations, and the distribution of power to smaller applications such as household appliances.
Securities underwriter: Securities underwriters administer the distribution activities of new securities from a business company. They work in close connection with the issuing body of the securities in order to establish the price and buys and sells them to other investors. They receive underwriting fees from their issuing clients.
Power tool repair technician: Power tool repair technicians identify defects and repair electrically powered tools such as drills, chainsaws, lawn mowers and grinding machines. They disassemble, test and replace defective parts in tools. Power tools repair technicians advise customers on maintenance products and methods for their equipment. They may sell such products.
Microelectronics engineer: Microelectronics engineers design, develop, and supervise the production of small electronic devices and components such as micro-processors and integrated circuits.
Database designer: Database designers specify the database’s logical structure, processes, and information flows. They design data models and databases to serve data acquisition.
Legal assistant:
Legal assistants work closely together with lawyers and legal representatives in the research and preparation of cases brought to courts. They assist in the paper work of cases and management of the administrative side of court affairs.
Computer hardware engineer: Computer hardware engineers design and develop computer hardware systems and components, such as circuit boards, modems, and printers. They draught blueprints and assembly drawings, develop and test the prototypes, and supervise the production process.
Insurance claims manager: Insurance claims managers lead the team of insurance claims officers to ensure they handle insurance claims properly and efficiently. They deal with more complex customer complains and assist with fraudulent cases. Insurance claims managers work with insurance brokers, agents, loss adjusters and customers.
Manufactured wooden building assembler: Manufactured wooden building assemblers put together wooden elements for use in construction. The elements, or modules, may consist of walls with windows and doors built-in, or may be as large as whole rooms. The assemblers put together the supporting structure, insulation materials, and covering, and fasten it together to obtain usable modules.
Lawyer: Lawyers provide legal advice to clients and act on their behalf in legal proceedings and in compliance with the law. They research for, interpret and study cases to represent their clients in a variety of settings such as courts and administrative boards. They create arguments on behalf of their clients for lawsuits in different contexts with the aim of finding a legal remedy.
After-sales service technician: After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.
Electrical engineering technician: Electrical engineering technicians work together with electrical engineers in electrical engineering research. They perform technical tasks and aid in the designing, testing, manufacturing and operation of electrical devices and facilities.

Corporate training manager: Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes.
Drafter: Drafters prepare and create technical drawings using a special software or manual techniques, to show how something is built or works.
Court administrative officer: Court administrative officers perform administrative and assisting duties for the court and judges. They are designated to accept or reject applications for informal probate and informal appointment of a personal representative. They manage case accounts and handle official documents. Court administrative officers perform assisting duties during a court trial, such as calling out the cases and identification of parties, keeping notes, and recording orders from the judge..
Conveyance clerk: Conveyance clerks provide services for the legal transference of legal titles and properties from one party to another. They exchange the necessary contracts and ensure all properties, titles and rights are transfered.
Mechatronics engineer: Mechatronics engineers design and develop intelligent systems, such as robotic devices, smart home appliances, and aeroplanes, through combining technologies from mechanical, electronic, computer, and control engineering. They create blueprints or design documents for parts, assemblies or finished products using software programs, and also oversee and manage projects.
Optical engineer: Optical engineers design and develop different industrial applications with optics. They have knowledge of light, light transmission principles, and optics in order to design engineering specs of equipment such as microscopes, lenses, telescopes, and other optical devices.
Optomechanical engineer: Optomechanical engineers design and develop optomechanical systems, devices, and components, such as optical mirrors and optical mounts. Optomechanical engineering combines optical engineering with mechanical engineering in the design of these systems and devices. They conduct research, perform analysis, test the devices, and supervise the research.
Construction equipment technician: Construction equipment technicians inspect, maintain and repair heavy-duty vehicles used in construction, forestry and earthworks such as bulldozers, excavators and harvesters. They perform evaluations of the equipment, and ensure the safety and optimal efficiency of the machinery.
Office equipment repair technician: Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients’ premises. They keep records of performed services and return equipment to a repair centre if needed.
Computer hardware repair technician: Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers’ functionality, identify the problems and replace damaged components and parts.
Foreign exchange cashier: Foreign exchange cashiers process cash transactions from clients in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.
3D modeller: 3D modellers design 3D models of objects, virtual environments, layouts, characters, and 3D virtual animated agents.
Industrial machinery assembler: Industrial machinery assemblers manufacture industrial equipment such as industrial robots, assembly line machines, and labeling machines. They use hand tools and computer-controlled machines.
Student financial support coordinator: Student financial support coordinators assist students and education administrators in the management of tuition fees and student loans. They advise on and determine the amounts and the eligibility of student loans, advise students on available, suitable loans and liaise with outside loans sources, such as banks, to facilitate the student loan process. They make professional judgement decisions concerning students’ eligibility for financial aid and may set up counsel meetings including the student’s parents to discuss financial support issues and solutions.
Control panel assembler: Control panel assemblers read schematic drawings to assemble control panel units for electrical equipment. They put together wiring, switches, control and measuring apparatus and cables with hand operated tools.
Mutual fund broker: Mutual fund brokers handle and raise cash from shareholders in order to invest them in stocks, bonds and money-market securities. They engage with investors by making inquiries about the client’s mutual funds account status and transaction procedures. Mutual fund brokers make use of their expertise in investment theory, market experience, and research to pick the most approapriate investments for their fund portfolio. They ensure that the mutual fund’s operations are in compliance with legal requirements.
Wire harness assembler: Wire harness assemblers bind wires or cables to form wire harnesses used in electronic and electrical systems and equipment. They read electrical wiring plans and tie the wire together according to specifications, using cable ties, cable lacing, electrical conduit, and sleeves.

References

1. Apply technical communication skills – ESCO