Description
Prioritise incidents and requests reported by customers or clients. Respond professionaly and in a timely fashion.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 4 occupations
- Total: 4 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Optional for
- Call centre agentCall centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and…
- ICT help desk managerICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and trou…
- Legal service managerLegal service managers oversee the general management of a legal service office. They not only strive for the highest efficiency and effectiveness when delivering legal services an…
- Live chat operatorLive chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are avai…