Description
Provide order information to customers by telephone or e-mail; clearly communicate about price ratings, shipping dates and possible delays.
Alternative labels
providing a customer with order information
furnish customers with order information
administer customers with order information
arrange customers with order information
contribute customers with order information
provide a customer with order information
providing customers with order information
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Provide customers with order information is an essential skill of the following occupations:
Sales processor: Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Medical sales representative: Medical sales representatives promote and sell medical devices, equipment and pharmaceutical products to healthcare professionals. They provide product information and demonstrate features to healthcare professionals. Medical representatives negotiate and close sales contracts.
Optional skill
Provide customers with order information is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Taxidermist: Taxidermists mount and reproduce deceased animals or parts of animals such as trofy heads for the purpose of public display and education, such as in a museum or monument, or for other sources of scientific study, or for a private collection.
Customer contact centre information clerk: Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company’s or oganisation’s services, products and policies.
Foreign exchange cashier: Foreign exchange cashiers process cash transactions from clients in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.
References
