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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Provide customers with order information
Description
Provide order information to customers by telephone or e-mail; clearly communicate about price ratings, shipping dates and possible delays.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 3 occupations
- Total: 5 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Sales processorSales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
- Medical sales representativeA Medical Sales Representative is a professional responsible for promoting and selling medical products, equipment, and pharmaceuticals to healthcare providers, including doctors, …
Optional for
- TaxidermistTaxidermists mount and reproduce deceased animals or parts of animals such as trophy heads for the purpose of public display and education, such as in a museum or monument,…
- Customer contact centre information clerkCustomer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
- Foreign exchange cashierForeign exchange cashiers process cash transactions from clients in national and foreign currencies. They provide information on the conditions and exchange rates for buying and se…
Related skills
- Provide customers with price information
- Customer service
- Communicate with customers
- Use databases
- Process payments
- Characteristics of services
- Negotiate sales contracts
- Characteristics of products
- Electronic communication
- Process order forms with customer’s information
- Work independently in sales
- Applied zoology
Last updated on February 18, 2026
