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Career Guidance Skills communication, collaboration and creativity S1.1 - negotiating S1.1.3 - responding to complaints Respond to visitor complaints
Description
Respond to visitors complaints, in a correct and polite manner, offering a solution when possible and taking action when necessary.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 2 occupations
- Total: 3 occupations
- Most common in: ISCO major group 9 (Elementary occupations)
Essential for
- Animal facility managerAnimal facility managers coordinate and plan all activities of a zoo. They formulate policies, manage daily operations, and plan the use of materials and human resources. They are …
Optional for
- UsherUshers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors' tickets for authorized access, give directions to…
- Funeral services directorFuneral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial serv…
Related skills
- Greet guests
- Manage emergency evacuation plans
- Maintain customer service
- Provide directions to guests
- Manage budgets
- Develop organisational policies
- Dress bodies
- Hang advertising posters
- Show diplomacy
- Read zoo reports
- Identify security threats
- Apply business acumen
Last updated on February 18, 2026
