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Career Guidance Skills communication, collaboration and creativity S1.6 - promoting, selling and purchasing S1.6.1 - selling products or services Upsell products
Description
Persuade customers to buy additional or more expensive products.
Products include also services.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 13 occupations
- Optional in 7 occupations
- Total: 20 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Travel consultantTravel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
- BartenderBartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet. Duties Bartenders typically do the following: Greet customers, offer…
- SommelierSommeliers stock, prepare, advise on and serve wine and other alcoholic beverages. Duties The duties of a sommelier include, but are not limited to: Creating and updating wine list…
- Quick service restaurant team leaderQuick service restaurant team leaders manage operations in a quick service restaurant. Duties Quick service restaurant team leaders typically do the following: Create schedules for…
- Ticket issuing clerkTicket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
- Travel agentTravel agents design and market travel programme itineraries for potential travellers or visitors. Duties The duties of a travel agent include, but are not limited to: Arranging le…
- Quick service restaurant crew memberQuick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation. Duties Quick service restaurant crew members typically do the followi…
- HawkerHawkers sell goods and services on established routes, street and market locations. Duties The duties of a hawker include, but are not limited to: obtaining permission or a licence…
- Tour operator representativeTour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their d…
- Ticket sales agentTicket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…
- BaristaBaristas prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit. Duties The duties of a barista include, but are not limited to: Pr…
- Cocktail bartenderCocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails. Duties Cocktail bartenders typically do the following: Assist with developing new craft cocktail…
- Flight attendantFlight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs…
Optional for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
- Vehicle rental agentVehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments. Duties Vehicl…
- Electricity sales representativeElectricity sales representatives assess clients' energy needs, and recommend the purchase of electricity supply from their corporation. They promote their corporation's services, …
- Specialised sellerSpecialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
- Steward/stewardessStewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
- Ground steward/ground stewardessGround stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets an…
- Market vendorMarket vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to pa…
Related skills
- Maintain customer service
- Process payments
- Comply with food safety and hygiene
- Identify customer’s needs
- Handle customer complaints
- Assist customers
- Guarantee customer satisfaction
- Communicate with customers
- Have computer literacy
- Process booking
- Assist clients with special needs
- Use different communication channels
