Motorcycle delivery person

Motorcycle delivery persons perform the transportation of all kinds of packets containing objects, loose pieces, prepared meals, medications and documents that require special treatment in terms of urgency, value or fragility. They transport and deliver their packets by motorcycle.

The duties of a motorcycle delivery person include, but are not limited to:

• Load and unload their cargo
• Communicate with customers to determine pickup and delivery needs
• Report any incidents they encounter on the road to a dispatcher
• Follow applicable traffic laws
• Report mechanical problems to the appropriate personnel
• Keep their motorcycle and associated equipment clean and in working order
• Accept payments for delivery
• Handle paperwork, such as receipts or delivery confirmation notices

Motorcycle delivery persons have physically demanding jobs. When loading and unloading cargo, they do a lot of lifting, carrying, and walking. Driving in congested traffic or adhering to strict delivery timelines can also be stressful.

Delivery drivers have one of the highest rates of injuries and illnesses of all occupations. Injuries can result from workers lifting and moving heavy objects, as well as from automobile accidents.

Most drivers work full time, and some work more than 40 hours per week. Those who have regular routes sometimes must begin work very early in the morning or work late at night. For example, a driver who delivers bread to a deli every day must arrive before the deli opens. Drivers often work weekends and holidays, and their schedules may vary.

The following job titles also refer to motorcycle delivery person:

timed delivery motorcycle driver
sameday delivery motorcycle driver
express delivery motorcycle driver
motorcyle courier
telephone directory motorcycle deliverer
home delivery motorcycle driver
motorcycle driver of deliveries

No formal educational credential is generally required to work as a motorcycle delivery person. A valid driver’s license is mandatory.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Motorcycle delivery person is a Skill level 2 occupation.

These occupations, although different, require a lot of knowledge and skills similar to motorcycle delivery person.

delivery driver
postman/postwoman
mail clerk
private chauffeur
parking valet

These occupations require some skills and knowledge of motorcycle delivery person. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of motorcycle delivery person with a significant experience and/or extensive training.

aeronautical information service officer
aeronautical information specialist
deck officer
helicopter pilot
non-vessel operating common carrier

This knowledge should be acquired through learning to fulfill the role of motorcycle delivery person.

• Geographic areas: Know the geographic area in detail; know where different organisations carry out operations.
• Road traffic laws: Understand road traffic laws and the rules of the road.

These skills are necessary for the role of motorcycle delivery person.

• Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
• Act reliably: Proceed in a way that one can be relied on or depended on.
• Drive in urban areas: Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.
• Ensure the integrity of mail: Ensure the integrity of letters and packages to avoid damage. Ensure that packages are delivered to clients in the same condition they were collected in.
• Use geographic information systems: Work with computer data systems such as Geographic Information Systems (GIS).
• Establish daily priorities: Establish daily priorities for staff personnel; effectively deal with multi-task workload.
• Analyse ways to reduce travel time: Analyse prospective improvements in journey efficiency through reduction of travel time by modifying itineraries and outlining alternatives.
• Interpret traffic signals: Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.
• Drive two-wheeled vehicles: Drive two-wheeled vehicles such as bicycles and motorcycles for the performance of different tasks relating to the transportation of goods and passengers.
• Organise mail deliveries: Organise mail and small package deliveries in an efficient, confidential, and safe manner.
• Differentiate types of packages: Identify and differentiate different kinds of mail items and packages to be delivered. Consider their differences to foresee the necessary tools required for delivery.

This knowledge is sometimes, but not always, required for the role of motorcycle delivery person. However, mastering this knowledge allows you to have more opportunities for career development.

• Data protection: The principles, ethical issues, regulations and protocols of data protection.

These skills and competences are sometimes, but not always, required for the role of motorcycle delivery person. However, mastering these skills and competences allows you to have more opportunities for career development.

• Handle delivery of furniture goods: Handle the delivery and assemble the furniture and other goods, according to customer’s needs and preferences.
• Drive vehicles: Be able to drive vehicles; have the appropriate type of driving license according to the type of motor vehicle used.
• Follow written instructions: Follow written directions in order to perform a task or carry out a step-by-step procedure.
• Handle fragile items: Use different specialised handling for products that are delicate and tend to be broken or damaged easily.
• Take payments for bills: Accept payments from customers by cash money or credit cards.
• Maintain vehicle delivery documentation: Ensure that vehicle delivery documents are made up accurately and on time.
• Handle stressful situations: Deal with and manage highly stressful situations in the workplace by following adequate procedures, communicating in a quiet and effective manner, and remaining level-headed when taking decisions.
• Process payments: Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
• Monitor merchandise delivery: Follow up logistical organisation of products; ensure that products have been transported in a correct and timely fashion.
• Set payment handling strategies: Fix payment methods for services and goods such as cash, cheques, credit cards, bank transfers, traveller’s cheques and money orders. Develop and implement strategies to prevent credit card fraud.
• Drive at high speeds: Drive motorised vehicles at high speeds in a safe manner.
• Handle delivered packages: Administer delivered packages and ensure that they reach their destination on time.
• Check deliveries on receipt: Control that all order details are recorded, that faulty items are reported and returned and that all paperwork is received and processed, according to the purchasing procedures.

8321 – Motorcycle drivers

References

1. Motorcycle delivery person – ESCO
2. Delivery Truck Drivers and Drivers/Sales Workers : Occupational Outlook Handbook – U.S. Bureau of Labor Statistics
3. Featured image: Photo by Zhuo Cheng you on Unsplash