Process payments

Description

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

Alternative labels

handle payments
process a payment
processing payments
accept payments

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Process payments is an essential skill of the following occupations:

Rental service representative in machinery, equipment and tangible goods: Rental service representatives in other machinery, equipment and tangible goods are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Motor vehicles parts advisor: Motor vehicles parts advisors sell motor vehicle parts, order parts and identify alternative parts.
Hairdresser: Hairdressers offer beauty services such as cutting, colouring, bleaching, permanent waving and styling clients’ hair. They ask their clients about their hairstyle preferences in order to provide customised services. Hairdressers use clippers, scissors and razors. They provide hair and scalp treatments and shampoo, condition and rinse hair.
Travel consultant: Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
Cashier: Cashiers operate the cash register, receive payments from customers, issue receipts and return change due.
Rental service representative in personal and household goods: Rental service representatives in personal and household goods are in charge of renting out equipment and determining specific periods of usage. Personal and household goods are all goods use within households, such as bedroom furniture and linen and kitchen furniture, machinery and materials. Rental service representatives in personal and household goods document transactions, insurances and payments.
Spa attendant: Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.
Bartender: Bartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet.
Rental service representative: Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Vehicle rental agent:
Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments.

Lottery cashier: Lottery cashiers exchange the registration of set of numbers or symbols for money and give tickets to the players. They pay out prizes and obtain customers’ signatures and identification. They audit and count money in the cash register, enforcing regulations to prevent money laundering.
Barber: Barbers cut, trim, taper and style men’s hair. They also remove facial hair by shaving the specific area. Barbers use tools such as scissors, clippers, razors and combs. They may offer additional services like shampooing, styling, coloring and performing scalp massages.
Rental service representative in water transport equipment: Rental service representatives in water transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Head waiter/head waitress: Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Rental service representative in office machinery and equipment: Rental service representatives in office machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Rental service representative in air transport equipment: Rental service representatives in air transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Ticket issuing clerk: Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers’ needs. They sell tickets for all events such as sporting, cultural and leisure activities. They provide customers with information on offers and make the necessary arrangements.
Night auditor: Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.
Sales processor: Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Travel agent: Travel agents design and market travel programme itineraries for potential travellers or visitors.
Rental service representative in construction and civil engineering machinery: Rental service representatives in construction and civil engineering machinery are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Casino cashier: Casino cashiers exchange tokens, coins or chips for money. They arrange pay-outs and obtain customers’ signatures and identification. They audit and count money in a cash register, enforcing money laundering regulations.
Quick service restaurant crew member: Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
Rental service representative in trucks: Rental service representatives in trucks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Rental service representative in recreational and sports goods: Rental service representatives in recreational and sports goods are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Hawker: Hawkers sell goods and services on established routes, street and market locations.
Rental service representative in agricultural machinery and equipment: Rental service representatives in agricultural machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Ticket sales agent: Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers’ queries and needs.
Checkout supervisor: Checkout supervisors oversee cashiers in department stores and other big stores.
Market vendor: Market vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to passersby.
Beauty salon attendant: Beauty salon attendants schedule clients’ appointments, greet clients on the premises, give detailed information on the salon’s services and treatments and gather clients’ complaints. They clean the salon regularly and ensure all products are in stock and well deposited. Beauty salon attendants take payments from clients and may sell various beauty products.
Waiter/waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Rental service representative in video tapes and disks: Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Cocktail bartender: Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails.
Street food vendor: Street food vendors sell food preparations, dishes and products on organised outdoor or indoor market places, or on the streets. They prepare the food in their stalls. Street food vendors use sales techniques to recommend their products to passers-by.
Veterinary receptionist: Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation. 
Rental service representative in cars and light motor vehicles: Rental service representatives in cars and light motor vehicles are in charge of renting out vehicles and determining specific periods of usage. They document transactions, insurances and payments.
International student exchange coordinator: International student exchange coordinators lead the entire process of an international exchange study for the exchange students. They manage the students’ applications and admissions, arrange accommodation, be it on a college or university campus or with guest families, and handle all the administration regarding these activities, including the student’s grades and official departing. They function as guides for the (young) international students through their cultural adjustment.

Optional skill

Process payments is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Membership administrator: Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.
Shop assistant: Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Delivery driver: Delivery drivers transport goods and packages to specified locations by motocycle, car or van. They load and unload goods according to schedule, ensure proper handling of packages, follow directions and plan the best route to each destination.
Laundry worker: Laundry workers operate and monitor machines that use chemicals to wash or dry-clean articles such as cloth and leather garments, linens, drapes or carpets, ensuring the color and texture of these articles is being maintained. They work in laundry shops and industrial laundry companies and sort the articles received from clients by fabric type. They also determine the cleaning technique to be applied.
Commercial sales representative: Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
Restoration technician: Restoration technicians overhaul old and classic cars.
Masseur/masseuse: Masseurs/masseuses perform massages to help their clients relax and de-stress according to their preferences. They use appropriate massages, equipment and oils and also instruct their clients on techniques to improve relaxation.
Veterinary nurse: Veterinary nurses support animals undergoing veterinary treatment and give advice to veterinary clients in the promotion of animal health and disease prevention in accordance with national legislation.
Carriage driver: Carriage drivers tranport passengers in horse-drawn carriages. They ensure passengers’ safety and care for the horses.
Bicycle courier: Bicycle couriers collect and deliver packages and mail by bicycle.
Vehicle maintenance attendant: Vehicle maintenance attendants execute basic tasks such as changing oil, changing filters, changing spark plugs at a vehicle maintenance station.
Pedicurist: Pedicurists offer cosmetic treatment and care for their clients’ feet and toenails. They cut and shape toenails, give footbaths and exfoliation treatments and apply nail polish.
Specialised seller: Specialised sellers sell goods in specialised shops.
Hairdresser assistant: Hairdresser assistants clean the hair of clients, apply hair conditioner and dying treatment in a beauty salon. They apply shampoo, rub scalp and rinse the hair. They may also do scalp treatment, bleaching, tinting, and massaging for their clients. Shampooers use specialized lotions, shampoos, conditioners, and other hair care equipment, according to their client’s needs and preferences.
Camping ground manager: Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees.
Optician: Opticians help to improve and correct an individual’s vision according to prescriptions provided by a specialised doctor in ophthalmology or an optometrist. They fit spectacle lenses and frames, contact lenses, and other devices to the specifications of both the individual and the prescription. Opticians do not test patients vision nor write prescriptions for visual correction. Their scope of practice varies according to national regulations.
Hair removal technician: Hair removal technicians provide cosmetic services to their clients by removing unwanted hair on various body parts. They can use different techniques for temporary hair removal, such as epilation and depilation techniques, or permanent hair removal methods, such as electrolysis or intense pulsed light.
Usher: Ushers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors’ tickets for authorized access, give directions to their seats and answer questions. Ushers may take on security monitoring tasks and alert security personnel when required.
Real estate agent: Real estate agents administer the sales or letting process of residential, commercial properties or land on behalf of their clients. They investigate the property’s condition and assess its value in order to offer the best price to their clients. They negotiate, compose a sales contract or a rental contract and liaise with third parties in order to realize the stated objectives during transactions. They undertake research to determine the legality of a property sale before it is sold and make sure the transaction is not subject to any disputes or restrictions.
Massage therapist: Massage therapists provide therapeutic massage treatments to improve the well-being of their clients. They perform a variety of massage types such as shiatsu and swedish massage, according to their client’s needs and preferences.
Veterinary technician: Veterinary technicians provide the technical and administrative support to the veterinarian in accordance with national legislation.
Tourist information officer: Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.
Aesthetician: Aestheticians offer skin care treatments. They apply various facial treatments according to their clients’ needs and skin type, such as lotions, scrubs, peels and masks, in order to maintain the skin healthy and attractive. Aestheticians may also give neck massages and body treatments such as wraps. Aestheticians remove unwanted hair on different body parts like eyebrows, upper lip or the bikini area. They perform facial massage and apply make-up for various occasions.
Customs and excise officer: Customs and excise officers approve or deny the passage of goods through customs barriers for international business and ensure compliance with consignment legislation. They facilitate communication between import and export trading institutions and government officials, and are responsible for taxation calculation and ensuring payment.
Door to door seller: Door to door sellers sell goods and services door to door.
Office equipment repair technician: Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients’ premises. They keep records of performed services and return equipment to a repair centre if needed.
Motorcycle delivery person: Motorcycle delivery persons perform the transportation of all kinds of packets containing objects, loose pieces, prepared meals, medications and documents that require special treatment in terms of urgency, value or fragility. They transport and deliver their packets by motorcycle.
Manicurist: Manicurists provide fingernail care. They clean, cut and shape the nails, remove cuticles and apply polish. Manicurists apply artificial fingernails and other decorative items on nails. They advice on nail and hand care and sell specialised products.
Tanning consultant: Tanning consultants assist clients with their tanning needs. They offer advice on purchases and treatments in solariums and tanning salons.
Optometrist: Optometrists examine and test eyes to identify abnormalities, visual problems, or disease. They prescribe and fit lenses such as spectacles and contacts, and offer advice on visual problems. They may also refer patients to a medical practitioner. Their scope of practice and title varies according to national regulations.
Laundromat attendant: Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of the laundry.
Receptionist: Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

 


 

References

  1. Process payments – ESCO

 

Last updated on September 20, 2022