Acknowledge and greet all customers to the gaming tables, be fully conversant with the rules and company procedures of all games within the casino; give clear and confident commentary throughout all games and maintain the required level of table security, ensuring that any problems are brought to the attention of the table inspector; control games by pacing them accordingly with regard to ‘chip’ volume and customer and business needs; demonstrate awareness of customers and their mode of play, responding to their requests where appropriate; explain fully the rules of games to customers, recognising when customers require help and provide assistance in a positive manner.
manage gaming operations
coordinate gaming activities
Skill reusability level
Relationships with skills
Operate games is optional for these skills, according to the role’s responsibility.to master the following skills:
Relationships with occupations
Operate games is an essential skill of the following occupations:
Gambling, betting, and lottery game developer: Gambling, betting, and lottery game developers create, develop and produce content for new lottery and similar games for large audiences.
Gaming dealer: Gaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming equipment. They also distribute winnings, or collect players’ money or chips.
Operate games is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Gaming inspector: Gaming inspectors, have the ability to deal and inspect all the respective games and carry out all gaming operations to the highest possible standards of efficiency, security and customer service in accordance with company procedures and current legislation. Their responsibility is to oversee all the irrespective games played, and ensure that rules are adhered to and players don’t cheat. They are responsible for the maintenance of the equipment and handle all customer questions and complaints.
- Operate games – ESCO