Picture archiving and communication systems administrator


Picture archiving and communication systems administrators manage picture archiving and communication systems (PACS). They store images taken by various types of medical equipment, such as X-rays, in order to enable easy access to these images for medical. PACS administrators ensure the day-to-day management and maintenance of the system.”

Excludes people performing patients treatment or medical treatment assistance.

Other titles

The following job titles also refer to picture archiving and communication systems administrator:

administrator of PACS
administrator of PACS system
PACS manager
PACS system analyst
PACS interface analyst
PACS associate
PACS administration manager
PACS administrator
PACS support engineer

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Picture archiving and communication systems administrator is a Skill level 3 occupation.

Picture archiving and communication systems administrator career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to picture archiving and communication systems administrator.

waiting list coordinator
clinical coder
medical transcriptionist
dietetic technician
chiropractic assistant

Long term prospects

These occupations require some skills and knowledge of picture archiving and communication systems administrator. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of picture archiving and communication systems administrator with a significant experience and/or extensive training.

recreation policy officer
ICT system administrator
ICT network architect
nuclear medicine radiographer
diagnostic radiographer

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of picture archiving and communication systems administrator.

  • Medical terminology: The meaning of medical terms and abbreviations, of medical prescriptions and various medical specialties and when to use it correctly.
  • Health records management: The procedures and importance of record keeping in a healthcare system such as hospitals or clinics, the information systems used to keep and process records and how to achieve maximum accuracy of records.
  • Project management: Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
  • Computer science: The scientific and practical study that deals with the foundations of information and computation, namely algorithms, data structures, programming, and data architecture. It deals with the practicability, structure and mechanisation of the methodical procedures that manage the acquisition, processing, and access to information.
  • Data protection: The principles, ethical issues, regulations and protocols of data protection.
  • Medical informatics: The processes and tools used for the analysis and dissemination of medical data through computerized systems.

Essential skills and competences

These skills are necessary for the role of picture archiving and communication systems administrator.

  • Administer ICT system: Handle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.
  • Apply company policies: Apply the principles and rules that govern the activities and processes of an organisation.
  • Empathise with the healthcare user: Understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.
  • Archive healthcare users’ records: Properly store the health records of healthcare users, including test results and case notes so that they are easily retrieved when required.
  • Manage radiology information system: Develop and maintain a database to store, manage and distribute radiological images and data.
  • Use electronic health records management system: Use specific software for the management of health care records, following appropriate codes of practice.
  • Communicate effectively in healthcare: Communicate effectively with patients, families and other caregivers, health care professionals, and community partners.
  • Attend to ICT systems quality: Ensure correct operations which comply fully with specific needs and outcomes in terms of the development, integration, security and overall management of ICT systems.
  • Interact with healthcare users: Communicate with clients and their carer’s, with the patient’s permission, to keep them informed about the clients’ and patients’ progress and safeguarding confidentiality.
  • Maintain ICT system: Select and apply system and network monitoring techniques. Identify and fix operational problems. Ensure that system’s capabilities and efficiency match company specifications.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of picture archiving and communication systems administrator. However, mastering this knowledge allows you to have more opportunities for career development.

  • Procurement of ICT network equipment: The products available from network equipment providers and methods for selecting and procuring the equipment.
  • Cisco: The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.
  • Human anatomy: The dynamic relationship of human structure and function and the muscosceletal, cardiovascular, respiratory, digestive, endocrine, urinary, reproductive, integumentary and nervous systems; normal and altered anatomy and physiology throughout the human lifespan.
  • Radiological photography: The characteristics and methods applied to X-rays, which are used in medical field to detect diseases or fractures.
  • ICT system user requirements: The process intended to match user and organisation’s needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
  • Supplier management: The methods and techniques to ensure that external services and configuration items, which are necessary for the service delivery, are available as requested and as agreed at the service level.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of picture archiving and communication systems administrator. However, mastering these skills and competences allows you to have more opportunities for career development.

  • Identify suppliers: Determine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likelihood of obtaining beneficial contracts and agreements with them.
  • Provide cost benefit analysis reports: Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.
  • Develop ICT workflow: Create repeatable patterns of ICT activity within an organisation which enhances the systematic transformations of products, informational processes and services through their production.
  • Solve ICT system problems: Identify potential component malfunctions. Monitor, document and communicate about incidents. Deploy appropriate resources with minimal outage and deploy appropriate diagnostic tools.
  • Perform clerical duties: Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.
  • Develop professional network: Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
  • Implement strategic planning: Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

ISCO group and title

3252 – Medical records and health information technicians

  1. Picture archiving and communication systems administrator – ESCO
Last updated on January 23, 2023

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