Road transport division manager

Road transport division managers maintain control of processes relating to vehicles, staff, customers, routes, and contracts.

The following job titles also refer to road transport division manager:

road transportation division manager
manager of road transport division
director of road transport
road transportation operations manager
road operations director
road transportation operations director
road fleet manager
head of road transport
fleet director
road transport operations manager
road transport operations director
motor transport manager

Bachelor’s degree is generally required to work as road transport division manager. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Road transport division manager is a Skill level 4 occupation.

These occupations, although different, require a lot of knowledge and skills similar to road transport division manager.

road operations manager
airspace manager
aviation communications and frequency coordination manager
chemical tester
airport environment officer

These occupations require some skills and knowledge of road transport division manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of road transport division manager with a significant experience and/or extensive training.

This knowledge should be acquired through learning to fulfill the role of road transport division manager.

Road traffic laws: Understand road traffic laws and the rules of the road.
Road transport legislation: Know road transport regulations at regional, national, and European level in matters of safety and environmental requirements.
Passenger transport regulations: Have knowledge of passenger transport conventions and regulations.

These skills are necessary for the role of road transport division manager.

Focus on passengers: Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.
Develop urban transport studies: Study the demographic and spatial characteristics of a city in order to develop new mobility plans and strategies.
Exert a goal-oriented leadership role towards colleagues: Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.
Exercise stewardship: Exercise stewardship to ensure the efficient and responsible planning and management of resources.
Give instructions to staff: Give instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.
Control financial resources: Monitor and control budgets and financial resources providing capable stewardship in company management.
Use different communication channels: Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Communicate with stakeholders to anticipate increases in demand for transport: Communicate with city services and event organisations to anticipate increases in the demand for transportation in order to maintain customer service standards and avoid disruptions.
Think analytically: Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Maintain relationships with government agencies: Establish and maintain cordial working relationships with peers in different governmental agencies.
Analyse transportation costs: Identify and analyse transportation costs, service levels and availability of equipment; make recommendations and take preventive/corrective measures.
Manage personnel: Hire and train employees to increase their value to the organisation. This includes a range of human resources activity, developing and implementing policies and processes to create an employee-supportive work environment.
Make independent operating decisions: Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a particular situation.
Develop passenger outreach strategies: Provide outreach and services to diverse and underserved groups.
Analyse road traffic patterns: Determine the most efficient road traffic patterns and peak times in order to increase schedule efficiency.
Address problems critically: Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.
Analyse customer service surveys: Analyse results from surveys completed by passengers/customer; analyse results to identify trends and draw conclusions.
Manage a team: Ensure clear and effective channels of communication across all departments within the organisation and support functions, both internally and externally ensuring that the team is aware of the standards and objectives of the department/business unit. Implement the disciplinary and grievance procedures as required ensuring that a fair and consistent approach to managing performance is consistently achieved. Assist in the recruitment process and manage, train and motivate employees to achieve/exceed their potential using effective performance management techniques. Encourage and develop a team ethic amongst all employees.
Coordinate transport fleet: Coordinate and supervise transport fleet in all of its traffic functions; maintain service levels while keeping costs at a minimum.
Develop mobility programmes: Develop new mobility programs and policies and improve existing ones by increasing their effectiveness.
Prepare transportation routes: Prepare routes by chosing the best possible way and foresee adjustments in case of need, by providing additional running time or adapting capacity and timing in response to changes in circumstances, thereby ensuring an efficient use of resources and achievement of customer relations goals.
Manage company fleet: Manage and maintain company fleet by selecting equipment, dispatching units, performing maintenance, and managing costs.
Develop efficiency plans for logistics operations: Elaborate and implement plans in order to increase efficiency and reduce waste during logistics operations.

This knowledge is sometimes, but not always, required for the role of road transport division manager. However, mastering this knowledge allows you to have more opportunities for career development.

These skills and competences are sometimes, but not always, required for the role of road transport division manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Coordinate transport staff training: Coordinate staff training in relation to modification of routes, schedules, or new procedures they must follow in the course of their duties.

1324 – Supply, distribution and related managers

 

 

---

 

 

References

1. Road transport division manager – ESCO