School bus attendant


School bus attendants monitor the activities on schoolbuses to ensure and supervise the students’ safety and good behaviour. They help children on and off the bus, support the driver and provide assistance in case of emergency.

School bus attendants typically do the following:

  • Know the proper use of securing devices for safety restraints, wheelchairs and seat belts.
  • Assist the driver in the proper loading and unloading of passengers.
  • Maintain student discipline.
  • Supervise and assist students in transit.
  • Report any concerns regarding students to the driver and to the appropriate building staff.
  • Know the school bus evacuation procedures and be physically capable to evacuate students in
    an emergency.
  • Learn the bus route and provide route information that includes driver directions for the best
    way to reach a location, for a substitute or newly assigned bus driver.
  • Occupy a seat that provides the best opportunity for student supervision while the bus is in

Other titles

The following job titles also refer to school bus attendant:

school bus transportation aide
school bus transportation attendant
school bus chief attendant
school bus transport aide
school bus transportation assistant
school bus assistant
school bus aide

Minimum qualifications

School bus attendants are typically required to have at least a high school diploma. Some employers may prefer candidates who have completed a course in customer service or another related field.

School bus attendants typically receive on-the-job training from their new employer. This training may include learning the routes and schedules of the bus routes, how to operate the bus and how to clean the bus.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

School bus attendant is a Skill level 2 occupation.

School bus attendant career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to school bus attendant.

bus driver
trolley bus driver
tram driver
child care worker
private chauffeur

Long term prospects

These occupations require some skills and knowledge of school bus attendant. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of school bus attendant with a significant experience and/or extensive training.

ski instructor
aviation safety officer
activity leader
sport facility manager
snowboard instructor

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of school bus attendant.

Essential skills and competences

These skills are necessary for the role of school bus attendant.

  • Cooperate with colleagues: Cooperate with colleagues in order to ensure that operations run effectively.
  • Apply conflict management: Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.
  • Monitor student’s behaviour: Supervise the student’s social behaviour to discover anything unusual. Help solve any issues if necessary.
  • Assist passengers: Provide help to people getting in and out of their car or any other transportation vehicle, by opening doors, provide physical support or hold belongings.
  • Adhere to organisational guidelines: Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
  • Communicate with youth: Use verbal and non-verbal communication and communicate through writing, electronic means, or drawing. Adapt your communication to children and young people`s age, needs, characteristics, abilities, preferences, and culture.
  • Supervise children: Keep the children under supervision for a certain period of time, ensuring their safety at all times.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of school bus attendant. However, mastering this knowledge allows you to have more opportunities for career development.

  • Road traffic laws: Understand road traffic laws and the rules of the road.
  • Common children’s diseases: The symptoms, characteristics, and treatment of diseases and disorders that often affect children, such as the measles, chickenpox, asthma, the mumps, and head lice.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of school bus attendant. However, mastering these skills and competences allows you to have more opportunities for career development.

ISCO group and title

5311 – Child care workers

  1. School bus attendant – ESCO
Last updated on November 17, 2022

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