Description
Principles and techniques of soliciting potential customers over the phone to perform direct marketing of products or services.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 1 occupations
- Total: 3 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Call centre quality auditorCall centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the e…
- Call centre managerCall centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react…
Optional for
- Marketing managerMarketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resou…
Related skills
Last updated on February 18, 2026