Customer relationship management

Essential for

• Spa manager
  Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performanc…
• Commercial sales representative
  Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
• Commercial director
  Commercial directors are responsible for the income generation for the commercial sector of their company. They manage several commercial tasks such as setting targets, overseeing …
• Beauty salon manager
  Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon …
• Laundry and dry cleaning manager
  Laundry and dry cleaning managers oversee the laundry operations in an institutional laundry. They supervise laundry and dry cleaning staff, plan and enforce safety procedures, ord…
• Marketing assistant
  Marketing assistants support all the efforts and operations carried out by marketing managers and officers. They prepare reports about the marketing operations needed by other depa…
• Membership manager
  Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop mar…
• Equine yard manager
  Equine yard managers are responsible for the day to day running of the yard including managing staff, care of the horses, all aspects of health and safety and dealing…
• Garage manager
  Garage managers oversee the work of road vehicle mechanics and administrative personnel. They organise the daily work and deal with clients. Other titles The following job titles a…
• Interpretation agency manager
  Interpretation agency managers oversee operations in the delivery of interpretation services. They coordinate the efforts of a team of interpreters who understand and convert spoke…
• Translation agency manager
  Translation agency managers oversee operations in the delivery of translation services. They coordinate the efforts of a team of translators who translate written material from one…
• Animal facility manager
  Animal facility managers coordinate and plan all activities of a zoo. They formulate policies, manage daily operations, and plan the use of materials and human resources. They are …
• After-sales service technician
  An After-Sales Service Technician is responsible for providing technical support and service to customers who have purchased products, ensuring they function correctly and meet the…
• Contact centre supervisor
  Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure daily operations run smoothly by resolving issues, instructing and trainin…
• Service manager
  Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
• Call centre manager
  Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react…
• Livestock advisor
  A livestock advisor is a professional who specializes in providing guidance and expertise on the management, health, and well-being of livestock. This role involves working with fa…
• Contact centre manager
  Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They m…
• Advertising sales agent
  Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…

Optional for

• Chemist
  Chemists perform laboratory research by testing and analysing the chemical structure of substances.They translate the research results into industrial production processes which ar…
• Horticulture worker
  Horticulture workers carry out practical activities and assist in nurseries or greenhouses for the production of horticultural crops. Duties The duties of a horticulture worker inc…
• Chemical application specialist
  Chemical application specialists develop chemical products according to the needs and expectations of the clients. They conduct the development of formulas and processes of formula…
• Network marketer
  Network marketers, also known as multi-level marketers or MLM professionals, are individuals who promote and sell products or services through a network of distributors or sales re…
• Credit union manager
  Credit union managers oversee and manage member services, supervise staff and operations of credit unions. They inform staff about the latest credit union procedures and policies a…
• Horticulture production team leader
  Horticulture production team leaders are responsible for leading and working with a team. They organise daily work schedules for the production of horticulture crops and participat…
• Farm milk controller
  Farm milk controllers are responsible for measuring and analysing the production and quality of the milk and providing advise accordingly.  Other titles The following job titl…
• Business developer
  Business developers are instrumental in driving growth and expanding opportunities for a company. Their primary focus is on identifying and cultivating strategic partnerships, expl…
• Customer contact centre information clerk
  Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
• Horticulture production manager
  Horticultural production managers plan the production, manage the enterprise and participate in the production Other titles The following job titles also refer to horticulture prod…