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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.4 - providing general assistance to people Deliver outstanding service
Description
Provide outstanding customer service by exceeding customer expectations; establish reputation as an exceptional service provider.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 2 occupations
- Total: 5 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Ship steward/ship stewardessShip stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety proce…
- Railway passenger service agentRailway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
- Flight attendantFlight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs…
Optional for
- Steward/stewardessStewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
- Warehouse order pickerWarehouse order pickers prepare orders manually. They pick up orders and bring them to the delivery platform for processing, or in the trade sector to allow customers to pick …
Related skills
- Manage the customer experience
- Perform services in a flexible manner
- Assist passengers
- Provide information to passengers
- Have computer literacy
- Handle financial transactions
- Implement marketing strategies
- Maintain customer service
- Use different communication channels
- Follow verbal instructions
- Serve food in table service
- Provide first aid
Last updated on February 18, 2026
