Description
Strive to understand and give sense to written communication either live, emails, and texts. Confirm with the recipient whether the assumption made based on the communication are valid and reflect the meaning of the sender.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 1 occupations
- Total: 2 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Live chat operatorLive chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are avai…
Optional for
- Customer contact centre information clerkCustomer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
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Last updated on February 18, 2026