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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Explain features in accommodation venue
Description
Clarify guests' accommodation facilities and demonstrate and show how to use them.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 2 occupations
- Total: 5 occupations
- Most common in: ISCO major group 9 (Elementary occupations)
Essential for
- UsherUshers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors' tickets for authorized access, give directions to…
- Hospitality establishment receptionistHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
- Hotel butlerHotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer s…
Optional for
- Hotel porterHotel porters welcome guests to accommodation facilities, help them carry their luggage, answer their questions and provide services such as occasional cleaning. Duties Hotel porte…
- Camping ground operativeCamping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
Related skills
- Greet guests
- Maintain customer service
- Implement sales strategies
- Implement marketing strategies
- Handle customer complaints
- Provide tourism related information
- Comply with food safety and hygiene
- Assist at check-in
- Assist clients with special needs
- Take room service orders
- Detect drug abuse
- Identify customer’s needs
