Explain features in accommodation venue

Clarify guests’ accommodation facilities and demonstrate and show how to use them.

explain accommodation venue features
explain accommodation features at venue
explain features in guest room
brief guests on room facilities

skill/competence

sector-specific

Explain features in accommodation venue is an essential skill of the following occupations:

Usher: Ushers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors’ tickets for authorized access, give directions to their seats and answer questions. Ushers may take on security monitoring tasks and alert security personnel when required.
Hospitality establishment receptionist: Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.
Hotel butler: Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.

Explain features in accommodation venue is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Hotel porter: Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Camping ground operative: Camping ground operatives perform customer care in a campsite facility and other operational work.

References

1. Explain features in accommodation venue – ESCO