Description
Manage, pack, unpack and store guest luggage on request.
Alternative labels
handle luggages for guests
pack and unpack guest luggage
assist with luggage storage
handle clients’ luggage
comment: luggage is singular and plural. Should be singular handle guests’ luggages
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Handle guest luggage is an essential skill of the following occupations:
Hotel porter: Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Hotel butler: Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.
Optional skill
Handle guest luggage is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Bed and breakfast operator: Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests’ needs are met.
Doorman/doorwoman: Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests’ safety whilst ensuring security.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Ship steward/ship stewardess: Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Domestic butler: Domestic butlers serve at official meals, monitor meal preparations and table setting and manage the household staff. They may also offer personal assistance in booking travel arrangements and restaurants, valeting and clothing care.
Parking valet: Parking valets provide assistance to clients by moving their vehicles to a specific parking location. They may also help with handling clients’ luggage and provide information on parking rates. Parking valets maintain a friendly attitude towards their clients and follow company policies and procedures.
Train attendant: Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.
References
- Handle guest luggage – ESCO