Linen room attendant

Linen room attendants retrieve linen or uniforms for cleaning. They maintain service availability of the linen and keep inventory records.

The following job titles also refer to linen room attendant:

linen manager
linen and uniforms attendant
linen and uniform attendant
linen supervisor

No formal educational credential is generally required to work as linen room attendant. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Linen room attendant is a Skill level 1 occupation.

These occupations, although different, require a lot of knowledge and skills similar to linen room attendant.

doorman/doorwoman
room attendant
hotel porter
locker room attendant
pizzaiolo

These occupations require some skills and knowledge of linen room attendant. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of linen room attendant with a significant experience and/or extensive training.

hotel butler
hotel concierge
restaurant host/restaurant hostess
barista
night auditor

This knowledge should be acquired through learning to fulfill the role of linen room attendant.

These skills are necessary for the role of linen room attendant.

Comply with food safety and hygiene: Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
Maintain linen operation: Keep daily operations of a linen stock, including its distribution, maintenance, rotation and storage.

This knowledge is sometimes, but not always, required for the role of linen room attendant. However, mastering this knowledge allows you to have more opportunities for career development.

These skills and competences are sometimes, but not always, required for the role of linen room attendant. However, mastering these skills and competences allows you to have more opportunities for career development.

Sew textile-based articles: Sew different products based on textiles and wearing apparel articles. Combine good hand-eye coordination, manual dexterity, and physical and mental stamina.
Handle customer complaints: Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Carry out calculations in hospitality: Have the ability to make simple calculations regarding the cleaning of linen and uniforms.
Maintain customer service: Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Meet commitments in hospitality: Fulfill tasks in hospitality such as the cleaning of uniforms and linen in a self-disciplined, reliable and goal-oriented manner.

9121 – Hand launderers and pressers

References

1. Linen room attendant – ESCO