Comply with food safety and hygiene

Essential for

• Hospitality revenue manager
  Hospitality revenue managers maximise revenue generated from facilities such as hotels,  holiday resorts and camping grounds by analysing trends and competition. They assist establ…
• Rooms division manager
  Rooms division managers oversee a hotel’s front desk, guest services and housekeeping department teams. They report to the General Manager and play an important role in ensuring a …
• Chef
  Chefs are culinary professionals with a flair for creativity and innovation to provide a unique gastronomic experience. Includes banqueting chef.Includes people performing training…
• Linen room attendant
  Linen room attendants retrieve linen or uniforms for cleaning. They maintain service availability of the linen and keep inventory records. Other titles The following job titles als…
• Hotel concierge
  Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transport…
• Bartender
  Bartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet. Duties Bartenders typically do the following: Greet customers, offer…
• Sugar refinery operator
  Sugar refinery operators tend and control refinery equipment to produce sugars and related products from raw sugar or other raw materials like corn starch. Other titles The followi…
• Hotel porter
  Hotel porters welcome guests to accommodation facilities, help them carry their luggage, answer their questions and provide services such as occasional cleaning. Duties Hotel porte…
• Dairy products maker
  Dairy products makers artisanally process raw milk to make dairy products such as butter, cheese, cream and milk. Other titles The following job titles also refer to dairy products…
• Doorman/doorwoman
  Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests' safety whilst ensuring security. Duties …
• Hospitality entertainment manager
  Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment. Excludes people performi…
• Sommelier
  Sommeliers stock, prepare, advise on and serve wine and other alcoholic beverages. Duties The duties of a sommelier include, but are not limited to: Creating and updating wine list…
• Quick service restaurant team leader
  Quick service restaurant team leaders manage operations in a quick service restaurant. Duties Quick service restaurant team leaders typically do the following: Create schedules for…
• Steward/stewardess
  Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
• Ship steward/ship stewardess
  Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety proce…
• Camping ground manager
  Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees. Other titles The following job titles also refer to camping ground manager: campg…
• Fish trimmer
  Fish trimmers cut off fish heads and remove organs from the body for fish and seafood production. They remove organs by scraping and washing, cut out areas presenting defects,…
• Tourism product manager
  Tourism product managers analyse the market, research potential offers, develop products, plan and organise the distribution and marketing processes. Other titles The following job…
• Night auditor
  Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping. Duties The duties of a night audito…
• Room attendant
  Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting…
• Travel agent
  Travel agents design and market travel programme itineraries for potential travellers or visitors. Duties The duties of a travel agent include, but are not limited to: Arranging le…
• Hospitality establishment receptionist
  Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
• Fish production operator
  Fish production operators regulate and supervise fish product manufacturing facilities. They keep stock of all required ingredients and equipment for mass manufacturing. They also …
• Tourist animator
  Tourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers. Duties Here…
• Pastry chef
  Pastry chefs are responsible for preparing, cooking and presenting desserts, sweet products and bakery products. They can work in a variety of food industries and will usually be a…
• Cook
  Cooks prepare meals and food items according to recipes created by the company or establishment by which they are employed. They perform all duties necessary to ensure that a…
• Camping ground operative
  Camping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
• Travel agency manager
  Travel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions…
• Quick service restaurant crew member
  Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation. Duties Quick service restaurant crew members typically do the followi…
• Diet cook
  Diet cooks prepare and present meals according to special dietary or nutrition needs. Duties The duties of a diet cook include, but are not limited to: Preparing food items…
• Tourist information officer
  Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
• Customer experience manager
  Customer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
• Pizzaiolo
  Pizzaiolos are responsible for preparing and cooking pizzas. Duties A pizzaiolo typically does the following: Ensures cooking stations are sanitized and prepped with necessary tool…
• Restaurant host/restaurant hostess
  Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services. They are in charge of managing reservations and greeting guests when they a…
• Private chef
  Private chefs comply with food and sanitation rules to prepare meals for their employers. They take into consideration the employer's intolerances to specific ingredients or their …
• Germination operator
  Germination operators tend steeping and germination vessels where barley is germinated to produce malt. Other titles The following job titles also refer to germination operator: br…
• Head pastry chef
  Head pastry chefs manage pastry staff and ensure the preparation, cooking and presentation of desserts, sweet products and pastry products.  Duties The duties of a head p…
• Fish cook
  Fish cooks are responsible for the cooking, garnishing and sauce making for the fish courses with the exception of deep fried fish and grilled fish, done by the grill…
• Grill cook
  Grill cooks prepare and present meat, vegetables and fish using grill equipment such as grills and rotisseries. Duties The duties of a grill cook include, but are not limited…
• Venue director
  Venue directors plan and manage conference, banqueting and venue operations in a hospitality establishment to reflect clients' needs. They are responsible for promotional events, c…
• Barista
  Baristas prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit.  Duties The duties of a barista include, but are not limited to: Pr…
• Fish preparation operator
  Fish preparation operators realize the preparation of fish and shellfish according to hygiene, food safety and trade regulations. They carry out fish processing operations, and als…
• Shelf filler
  Shelf fillers stock and rotate merchandise on shelves, identifying and removing expired products. They clean the shop after its operational hours, ensuring that the shelves are ful…
• Waiter/waitress
  Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, servin…
• Restaurant manager
  Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. Other titles …
• Confectioner
  Confectioners make a varied range of cakes, candies and other confectionery items for industrial purposes or for direct selling. Other titles The following job titles also refer to…
• Kitchen assistant
  Kitchen assistants perform all cleaning, washing, and preparation duties required in kitchens. They assist cooks and kitchen supervisors with all tasks necessary to ensure that kit…
• Cocktail bartender
  Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails. Duties Cocktail bartenders typically do the following: Assist with developing new craft cocktail…
• Hotel butler
  Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer s…
• Hospitality establishment security officer
  Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings,…
• Flight attendant
  Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs…
• Tourist information centre manager
  Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attr…
• Kitchen porter
  Kitchen porters wash dirty dishes, utensils, and other cooking equipment, assist chefs or cooks with basic food preparation and ensure that kitchens are clean and orderly. They are…
• Train attendant
  Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals. Duties Train attendants typically do th…
• Housekeeping supervisor
  Housekeeping supervisors oversee the work of housekeeping staff and ensure that hotels, resorts, hospitals, universities, office buildings, and other facilities are kept clean and …

Optional for

• Travel consultant
  Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
• Dairy products manufacturing worker
  Dairy products manufacturing workers set up, operate and tend equipment to process milk, cheese, ice cream and other dairy products. Working conditions Dairy production plants are …
• Ticket sales agent
  Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…