Lottery operators run the day-to-day functions of lotteries. They verify and enter data into the system, prepare reports and assist the forwarding of company equipment. They operate the communication tools used. Operators install, tear down and maintain equipment.
A high school diploma or equivalent is generally the minimum required to work as a lottery operator.
ISCO skill level
ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:
- the nature of the work performed in an occupation in relation to the characteristic tasks and duties
- the level of formal education required for competent performance of the tasks and duties involved and
- the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.
Lottery operator is a Skill level 2 occupation.
Lottery operator career path
These occupations, although different, require a lot of knowledge and skills similar to lottery operator.
Long term prospects
These occupations require some skills and knowledge of lottery operator. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of lottery operator with a significant experience and/or extensive training.
Essential knowledge and skills
This knowledge should be acquired through learning to fulfill the role of lottery operator.
- Legal standards in gambling: The legal requirements, rules and limitations in gambling and betting activities.
- Games rules: Set of principles and rules that govern a game
- Responsible gambling: The proper behaviour when participating in a gambling game such as how to be aware of others people’s reactions and why people act and react as they do.
- Data protection: The principles, ethical issues, regulations and protocols of data protection.
- Lottery company policies: The rules and policies of a company involved in the lottery business.
Essential skills and competences
These skills are necessary for the role of lottery operator.
- Represent artistic production: Represent the artistic company or production outside your day-to-day activities. Liaise with presenters and their teams. Help direct tours.
- Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Follow ethical code of conduct of gambling: Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
- Maintain lottery equipment: Manage lottery equipments (mechanics and electronics) and monitor selling procedures.
Optional knowledge and skills
This knowledge is sometimes, but not always, required for the role of lottery operator. However, mastering this knowledge allows you to have more opportunities for career development.
- Lottery equipment: Lottery matrices and betting systems where bets are placed together in a pool.
- Quality standards: The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
- Gambling games: The types, characteristics and rules of betting and gambling games.
Optional skills and competences
These skills and competences are sometimes, but not always, required for the role of lottery operator. However, mastering these skills and competences allows you to have more opportunities for career development.
- Maintain equipment: Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
- Prepare technical reports: Prepare technical reports that describe results and processes of scientific or technical research, or assess its progress. These reports help researchers to keep up to date with recent findings.
- Present reports: Display results, statistics and conclusions to an audience in a transparent and straightforward way.
- Analyse gambling data: Analyse relevant data points collected during gambling, betting or lottery activities. Process the data to obtain conclusions useful for the efficient running of the betting or lottery operation.
- Identify indicators of problem gambling: Recognise and react adequately to signs of problem gambling, such as obsession, undue persistence in the face of mounting losses, irrational behaviour, and borrowing money.
ISCO group and title
4212 – Bookmakers, croupiers and related gaming workers