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Career Guidance Skills information skills S2.8 - monitoring, inspecting and testing S2.8.2 - monitoring operational activities Monitor customer behaviour
Description
Oversee, identify and observe the evolution of the customer's needs and interests.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 1 occupations
- Total: 4 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Gambling managerGambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manag…
- Betting managerBetting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out ca…
- Customer experience managerCustomer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
Optional for
- Business intelligence managerBusiness intelligence managers gain knowledge of the industry, the innovative processes therein, and contrast them with the operations of the company in order to improve them. They…
