Business intelligence manager

Business intelligence managers gain knowledge of the industry, the innovative processes therein, and contrast them with the operations of the company in order to improve them. They focus their analysis in the supply chain processes, warehouses, storage, and sales as to facilitate communication and revenue improvement.

The following job titles also refer to business intelligence manager:

business research analyst
strategic business and intelligence manager
competitive intelligence manager
business intelligence analyst
market intelligence manager
business intelligence managers
business intelligence consultant
business intelligence specialist
research consultant
business research consultant

Bachelor’s degree is generally required to work as business intelligence manager. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Business intelligence manager is a Skill level 4 occupation.

These occupations, although different, require a lot of knowledge and skills similar to business intelligence manager.

policy manager
strategic planning manager
business consultant
regulatory affairs manager
environmental protection manager

These occupations require some skills and knowledge of business intelligence manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of business intelligence manager with a significant experience and/or extensive training.

This knowledge should be acquired through learning to fulfill the role of business intelligence manager.

Business management principles: Principles governing business management methods such as strategy planning, methods of efficient production, people and resources coordination.
Organisational policies: The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
Business analysis: The research field which addresses the identification of business needs and problems and the determination of the solutions that would mitigate or prevent the smooth functioning of a business. Business analysis comprises IT solutions, market challenges, policy development and strategic matters.
Corporate social responsibility: The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
Statistics: The study of statistical theory, methods and practices such as collection, organisation, analysis, interpretation and presentation of data. It deals with all aspects of data including the planning of data collection in terms of the design of surveys and experiments in order to forecast and plan work-related activities.
Strategic planning: The elements defining the foundation and core of an organisation such as its mission, vision, values, and objectives.
Statistical analysis system software: Specific software system (SAS) used for advanced analytics, business intelligence, data management, and predictive analytics.
Company policies: The set of rules that govern the activity of a company.

These skills are necessary for the role of business intelligence manager.

Integrate strategic foundation in daily performance: Reflect on the strategic foundation of companies, meaning their mission, vision, and values in order to integrate this foundation in the performance of the job position.
Gather technical information: Apply systematic research methods and communicate with relevant parties in order to find specific information and evaluate research results to assess the information’s relevance, relating technical systems and developments.
Perform business analysis: Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business’ needs and determining areas of opportunity.
Perform data analysis: Collect data and statistics to test and evaluate in order to generate assertions and pattern predictions, with the aim of discovering useful information in a decision-making process.
Interpret business information: Retrieve and analyse different kinds of information with regards to the management of a business in order to draw conclusions on projects, strategies, and developments.
Manage business knowledge: Set up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.
Identify undetected organisational needs: Use the collected input and information from interviewing stakeholders and analysing organisational documents in order to detect unseen needs and improvements that would support the development of the organisation. Identify the needs of the organisation in terms of staff, equipment, and improvement of operations.
Monitor company policy: Monitor the company’s policy and propose improvements to the company.
Improve business processes: Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.
Advise on efficiency improvements: Analyse information and details of processes and products in order to advise on possible efficiency improvements that could be implemented and would signify a better use of resources.
Track key performance indicators: Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
Analyse the context of an organisation: Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.
Create a work atmosphere of continuous improvement: Work with management practices such as continuous improvement, preventive maintenance. Pay attention to problem solving and teamwork principles.
Develop revenue generation strategies: Elaborate methodologies through which a company markets and sells a product or service to generate income.
Develop company strategies: Envision, plan, and develop strategies for companies and organisations aimed at achieving different purposes such as establishing new markets, refurbishing the equipment and machinery of a company, implementing pricing strategies, etc.
Ensure compliance with policies: Ensure compliance with legislation and company procedures in respect of health and safety in the workplace and public areas. Ensure awareness and compliance with all company policies in relation to health and safety and equal opportunities in the workplace.
Manage project metrics: Gather, report, analyse and create key metrics for a project to help measure its success.
Provide improvement strategies: Identify root causes of problems and submit proposals for effective and long-term solutions.
Align efforts towards business development: Synchronise the efforts, plans, strategies, and actions carried out in departments of companies towards the growth of business and its turnover. Keep business development as the ultimate outcome of any effort of the company.
Liaise with managers: Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
Implement strategic planning: Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

This knowledge is sometimes, but not always, required for the role of business intelligence manager. However, mastering this knowledge allows you to have more opportunities for career development.

Continuous improvement philosophies: Underlying ideas of quality management systems. Implementation process of lean manufacturing, Kanban, Kaizen, Total Quality Management (TQM) and other continuous improvement systems.
Business intelligence: The tools used to transform large amounts of raw data into relevant and helpful business information.
Data mining: The methods of artificial intelligence, machine learning, statistics and databases used to extract content from a dataset.
Risk management: The process of identifying, assessing, and prioritising of all types of risks and where they could come from, such as natural causes, legal changes, or uncertainty in any given context, and the methods on dealing with risks effectively.
Project management: Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
Sales strategies: The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.
Supply chain management: The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.
Data models: The techniques and existing systems used for structuring data elements and showing relationships between them, as well as methods for interpreting the data structures and relationships.

These skills and competences are sometimes, but not always, required for the role of business intelligence manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Perform business research: Search and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.
Identify suppliers: Determine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likelihood of obtaining beneficial contracts and agreements with them.
Manage budgets: Plan, monitor and report on the budget.
Use consulting techniques: Advise clients in different personal or professional matters.
Deliver business research proposals: Compile information aimed at impacting positively the bottom line of companies. Investigate and present finding of high relevance for the decision-making process.
Keep updated on innovations in various business fields: Be informed and acquainted with innovations and trends in different industrial and business fields for application in business development.
Analyse supply chain strategies: Examine an organisation’s planning details of production, their expected output units, quality, quantity, cost, time available and labour requirements. Provide suggestions in order to improve products, service quality and reduce costs.
Advise on tax policy: Advise government officials on changes in tax policies and procedures, and the implementation of new policies on a national and local level.
Recommend product improvements: Recomend product modifications and process improvements.
Monitor customer behaviour: Oversee, identify and observe the evolution of the customer’s needs and interests.
Train employees: Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Analyse production processes for improvement: Analyse production processes leading toward improvement. Analyse in order to reduce production losses and overall manufacturing costs.
Make strategic business decisions: Analyse business information and consult directors for decision making purposes in a varied array of aspects affecting the prospect, productivity and sustainable operation of a company. Consider the options and alternatives to a challenge and make sound rational decisions based on analysis and experience.
Perform market research: Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.

2421 – Management and organisation analysts

 

 

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References

1. Business intelligence manager – ESCO