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Career Guidance Skills information skills S2.4 - processing information S2.4.2 - entering and transforming information Process order forms with customer's information
Description
Obtain, enter and process customers' names, addresses and billing information.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 1 occupations
- Total: 4 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
- Sales processorSales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
- Railway sales agentRailway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerica…
Optional for
- Foreign exchange cashierForeign exchange cashiers process cash transactions from clients in national and foreign currencies. They provide information on the conditions and exchange rates for buying and se…
Related skills
- Communicate with customers
- Identify customer’s needs
- Customer service
- Provide information
- E-commerce systems
- Use different communication channels
- Ensure client orientation
- Electronic communication
- Provide customers with order information
- Have computer literacy
- Provide customer follow-up services
- Speak different languages
Last updated on February 19, 2026
