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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Provide information
Description
Ensure quality and correctness of provided information, depending on the type of audience and context.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 5 occupations
- Optional in 3 occupations
- Total: 8 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
- Membership managerMembership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop mar…
- Sales processorSales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
- RadiographerRadiographers use a range of technologies to examine, treat and care for patients. They work in the fields of Medical Imaging, Radiotherapy and Nuclear Medicine and apply ionising …
- Private detectivePrivate detectives research and analyse information to uncover facts for personal, corporate or legal reasons, depending on their clients. They conduct surveillance activities, whi…
Optional for
- Capsule filling machine operatorCapsule filling machine operators control the filling of gelatine capsules with the specific medicinal preparations. Other titles The following job titles also refer to capsule fil…
- After-sales service technicianAn After-Sales Service Technician is responsible for providing technical support and service to customers who have purchased products, ensuring they function correctly and meet the…
- Energy assessorEnergy assessors determine the energy performance of buildings. They create an Energy Performance Certificate (EPC) which indicates what the estimated energy consumption of a prope…
Related skills
- Sightseeing information
- Create solutions to problems
- Identify customer’s needs
- Customer service
- Sales activities
- Listen actively
- Provide customer follow-up services
- Speak different languages
- Guarantee customer satisfaction
- Show diplomacy
- Implement customer follow-up
- Product comprehension
- Perform multiple tasks at the same time
Last updated on February 18, 2026
