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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Respond to enquiries
Description
Respond to enquiries and requests for information from other organisations and members of the public.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 22 occupations
- Optional in 31 occupations
- Total: 53 occupations
- Most common in: ISCO major group 3 (Technicians and associate professionals)
Essential for
- Court clerkCourt clerks provide assistance to judges in a court institution. They handle enquiries on court proceedings and assist judges in various tasks such as performing legal research in…
- Sport administratorSport administrators act in a middle management role within sport organisations at all levels, in any sport or country in Europe (e.g. sport clubs, federations, and local authoriti…
- Tax compliance officerTax compliance officers collect fees, debt, and taxes on behalf of government institutions in cities, municipalities and other jurisdictions. They perform administrative duties and…
- Street wardenStreet wardens patrol designated areas to ensure a sense of security with the public, and provide general support. They monitor suspicious behaviour and cooperate with the police a…
- Social security officerSocial security officers advise clients on social security benefits and ensure they claim the benefits they are eligible for, as well as providing advice on promotions and other av…
- VergerVergers perform administrative duties for churches and parishes, ensure equipment maintenance and support the parish priest or other superiors. They also perform assisting duties b…
- Immigration officerImmigration officers monitor the eligibility of people, food, electronic devices and merchandise entering a country via an entry point. They use surveillance methods and check iden…
- Pastoral workerPastoral workers support religious communities. They provide spiritual education and guidance and implement programmes such as charity works and religious rites. Pastoral workers a…
- OmbudsmanOmbudsmen resolve disputes between two parties where there is a power imbalance, as an impartial mediator. They interview the parties involved and investigate the case in order to …
- Market research interviewerMarket research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use inter…
- Nature conservation officerNature conservation officers manage and improve the local environment within all the sectors of a local community. They promote awareness of and understanding about the natural env…
- Equality and inclusion managerEquality and inclusion managers develop policies to improve affirmative action, diversity and equality matters. They inform staff in corporations on the importance of the policies,…
- LawyerLawyers provide legal advice to clients and act on their behalf in legal proceedings and in compliance with the law. They research for, interpret and study cases to represent…
- Survey enumeratorSurvey enumerators perform interviews and fill in forms in order to collect the data provided by interviewees. They can collect information by phone, mail, personal visits or on th…
- Embassy counsellorEmbassy counsellors supervise specific sections in an embassy, such as economics, defence or political affairs. They perform advisory functions for the ambassador, and perform dipl…
- ChaplainChaplains perform religious activities in secular institutions. They perform counselling services and provide spiritual and emotional support to the people in the institution, as w…
- Court administrative officerCourt administrative officers perform administrative and assisting duties for the court and judges. They are designated to accept or reject applications for informal probate and in…
- Consumer rights advisorConsumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchasing products or services. They monitor organisations …
- Immigration adviserImmigration advisers aid people seeking to move from one nation to another by advising them on immigration legislation, and assisting them in obtaining the necessary documentation …
- Conservation scientistA Conservation Scientist is a professional dedicated to managing and protecting natural resources such as forests, grasslands, water, and wildlife habitats. They study ecosystems t…
- Corporate lawyerCorporate lawyers provide legal consulting services and representation to corporations and organisations. They give advice on matters relating to taxes, legal rights and patents, i…
- Civil service administrative officerCivil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and …
Optional for
- JudgeJudges preside over, review and handle court cases, hearings, appeals, and trials. They ensure that court procedures conform to conventional legal processes and review evidence and…
- DiplomatDiplomats represent their home nation and government in international organisations. They negotiate with the organisation's officials to ensure the home nation's interests are prot…
- Labour relations officerA Labour Relations Officer (LRO) is a human‑resources specialist who manages the relationship between an organisation and its employees’ representatives—typically trade unions or w…
- Cadastral technicianCadastral technicians design and create maps and blueprints, converting new measurement results into the real estate cadastre of a community. They define and indicate the property …
- Health and safety inspectorHealth and safety inspectors investigate the implementation and application of labour standards and policies in a workplace. They advise employers as well as employees on the impro…
- Meter readerMeter readers visit residential and business or industrial buildings and facilities in order to note down the readings of the meters which measure gas, water, electricity and other…
- Utilities inspectorUtilities inspectors examine products, systems and machiney such as sewer, water, gas or electric turbines ensuring they are built and functioning according to regulations. They wr…
- Prison officerPrison officers supervise inmates in a correctional facility and ensure the security and peace-keeping in the facility. They perform checks and searches to ensure compliance to reg…
- Monk/nunMonks/nuns dedicate themselves to a monastic lifestyle. They vow to participate in spiritual works as part of their religious community. Monks/nuns participate in daily prayer and …
- Licensing officerLicensing officers process licence applications and provide advice on licensing legislation. They also perform investigative duties to ensure the applicant is eligible for the requ…
- Court administratorCourt administrators perform managerial tasks in a court institution, such as supervision of staff, administration, communicating with judges and reviewing procedures. They also ma…
- Network marketerNetwork marketers, also known as multi-level marketers or MLM professionals, are individuals who promote and sell products or services through a network of distributors or sales re…
- Public funding advisorPublic funding advisors advise individuals and businesses about funding opportunities given by local governments. They analyse the needs of clients, consult them on funds, grants a…
- Police officerPolice officers use investigation methods to prevent crime, to pursue and apprehend criminals, and protect the public from violent and criminal activities. They perform surveillanc…
- Public housing managerPublic housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs a…
- Court bailiffCourt bailiffs maintain order and security in courtrooms. They transport offenders to and from the courtroom, ensure necessary supplies are present in the courtroom, and investigat…
- Juvenile correctional officerJuvenile correctional officers monitor and provide security to juvenile offenders. They ensure the safety of the facility compliant with rules and regulations, compile reports on t…
- Court jury coordinatorCourt jury coordinators aid lawyers in the preparation of the trial by researching jury members. They aid in the development of trial strategies, analyse the jury's behaviour durin…
- Grants management officerGrants management officers work professionally in the administration and management of grant funds. They look at grant applications from individuals, charities, community groups or…
- Legal assistantLegal assistants work closely together with lawyers and legal representatives in the research and preparation of cases brought to courts. They assist in the paperwork of cases and …
- Customs and excise officerCustoms and excise officers approve or deny the passage of goods through customs barriers for international business and ensure compliance with consignment legislation. They facili…
- ConsulConsuls represent governments in foreign institutions such as embassies in order to facilitate economic and political cooperation between the two nations. They protect the interest…
- ProsecutorProsecutors represent governmental bodies and the general public in court cases against parties accused of illegal activity. They investigate the court cases by examining evidence,…
- Court enforcement officerCourt enforcement officers enforce orders of court judgements such as managing the recovery of money owed, seizing of goods, and selling goods in public auctions to obtain the mone…
- Civil enforcement officerCivil enforcement officers patrol the streets to enforce parking restrictions, ensure a free flow of traffic is maintained, ensure the safety of pedestrians, and ensure traffic and…
- Case administratorCase administrators supervise the progress of criminal and civil cases from the point of opening to closing. They review the case files and case progression to ensure proceedings o…
- Grants administratorGrants administrators handle the pass-through track of grants, often given out by the government to the grant recipient. They prepare the paperwork such as the grant applications a…
- Social services managerSocial services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are…
- Curator of horticultureA Curator of Horticulture is a specialized professional responsible for overseeing the cultivation, care, and management of plants within botanical gardens, arboretums, or other pu…
- Justice of the peaceA Justice of the Peace (JP) is an appointed or elected public official who serves as a part-time magistrate and performs various administrative and judicial duties within their jur…
- Political party agentPolitical party agents manage the administrative tasks of a political party, such as budget management, record keeping, writing of agendas, etc. They also ensure productive communi…
