Tourism contract negotiators negotiate tourism-related contracts between a tour operator and tourism service providers.
The following job titles also refer to tourism contract negotiator:
hotel contracts negotiator
travel contract negotiator
hotel contract negotiator
ISCO skill level
ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:
- the nature of the work performed in an occupation in relation to the characteristic tasks and duties
- the level of formal education required for competent performance of the tasks and duties involved and
- the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.
Tourism contract negotiator is a Skill level 3 occupation.
Tourism contract negotiator career path
These occupations, although different, require a lot of knowledge and skills similar to tourism contract negotiator.
Long term prospects
These occupations require some skills and knowledge of tourism contract negotiator. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of tourism contract negotiator with a significant experience and/or extensive training.
Essential knowledge and skills
This knowledge should be acquired through learning to fulfill the role of tourism contract negotiator.
- Contract law: The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.
- Tourism market: The study of the tourism market on a international, regional and local level and considering worldwide tourist destinations.
Essential skills and competences
These skills are necessary for the role of tourism contract negotiator.
- Carry out inventory planning: Determine the optimal quantities and timings of inventory in order to align it with sales and production capacity.
- Assist with litigation matters: Provide assistance with the management of litigation matters, including document collection and investigation.
- Maintain relationship with suppliers: Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
- Manage health and safety standards: Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company’s health and safety programmes.
- Maintain contractual information: Update contractual records and documentation by periodically reviewing them.
- Perform contract compliance audits: Execute a thorough contract compliance audit, ensuring that goods or services are being delivered in a correct and timely fashion, checking for clerical errors or missed credits and discounts and starting procedures for cash recovery.
- Handle personal identifiable information: Administer sensitive personal information on customers securely and discreetly
- Develop tourism products: Develop and promote tourism products, activities, services and package deals.
- Apply strategic thinking: Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
- Negotiate price: Arrange an agreement on price of products or services provided or offered.
- Manage contracts: Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.
- Negotiate tourism experience purchases: Reach agreements regarding tourism products and services by negotiating about costs, discounts, terms and volumes.
- Manage allocation of tourism services: Oversee allocation of rooms, seats and tourism services by negotiating with involved parties.
- Ensure contract termination and follow-up: Guarantee compliance with all contractual and legal requirements and correctly schedule contract extensions or renewals.
- Negotiate supplier arrangements: Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
- Monitor contractor performance: Manage the performance of the contractor, assess whether they are meeting the agreed standard and correct underperformance if needed.
- Manage medium term objectives: Monitor medium term schedules with budget estimations and reconciliation on a quarterly basis.
- Expand the network of providers: Broaden range of services to clients by seeking opportunities and proposing new local service providers.
- Manage contract disputes: Monitor issues that arise between the parties involved in a contract and provide solutions in order to avoid lawsuits.
Optional skills and competences
These skills and competences are sometimes, but not always, required for the role of tourism contract negotiator. However, mastering these skills and competences allows you to have more opportunities for career development.
- Manage distribution channels: Oversee distribution channels with regards to the requirements of customers.
- Maintain customer service: Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Coordinate operational activities: Synchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.
- Build business relationships: Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
- Perform market research: Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
ISCO group and title
3339 – Business services agents not elsewhere classified