Communicate by telephone

Essential for

• Legal administrative assistant
  Legal administrative assistants carry out the daily administrative activities of firms, offices of notaries public, and companies. They perform activities such as writing mails, ph…
• Medical administrative assistant
  Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of pati…
• Recruitment consultant
  A Recruitment Consultant is a professional who connects employers with suitable job candidates, helping businesses fill vacancies with qualified talent while supporting individuals…
• Telephone switchboard operator
  Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports. Duties The duti…
• Call centre agent
  Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and…
• Front line medical receptionist
  Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the sup…
• Car leasing agent
  Car leasing agents represent businesses involved in financing vehicles, offering appropriate leasing schemes and additional services related to the vehicle. They document transacti…
• Education administrator
  Education administrators organise and manage the administration, support systems and (student) activities of an educational institution. They perform a range of administrative, sec…
• Secretary
  Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appo…
• Taxi controller
  Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison. Duties The duties of a taxi controller include, …
• Office clerk
  Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the adm…
• Domestic butler
  Domestic butlers serve at official meals, monitor meal preparations and table setting and manage the household staff. They may also offer personal assistance in booking travel arra…
• Pharmacy technician
  Pharmacy technicians, under the supervision of a pharmacist, check incoming goods, control stock, handle and store pharmaceuticals properly. Where permitted by national rules, they…
• Waiting list coordinator
  Waiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list…
• Customer contact centre information clerk
  Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
• Pharmacy assistant
  Pharmacy assistants perform general duties, such as stock management, serving at the cash desk, or performing administrative duties. They deal with the inventory within the pharmac…
• Property assistant
  Property assistants perform several duties including administrative tasks in the real estate sector. They provide clients with financial information about properties and advise the…
• Human resources assistant
  Human resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning C…
• Employment and vocational integration consultant
  Employment and vocational integration consultants offer assistance to unemployed individuals in finding jobs or vocational training opportunities, according to their educational or…
• Veterinary receptionist
  Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal rela…
• Receptionist
  Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the …

Optional for

• Presenter
  Presenters host broadcast productions. They are the face or voice of these programs and make announcements on different platforms such as radio, television, theatres or other estab…
• Interpreter
  Interpreters understand and convert spoken communication from one language to another. They retain considerable amounts of information, often with note-taking, and communicate it i…
• Rental service representative
  Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
• ATM repair technician
  ATM repair technicians install, diagnose, maintain and repair automatic teller machines. They travel to their clients' location to provide their services. ATM repair technicians us…
• Foreign correspondent
  Foreign correspondents research and write news stories of international importance for newspapers, journals, magazines, radio, television and other media. They are stationed in a f…
• Social work assistant
  Social work assistants are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with…
• Astrologer
  Astrologers analyse constellation and motions of celestial objects and specific stellar and planetary alignments. They present this analysis together with their own interpretations…
• Sports journalist
  Sports journalists research and write articles about sport events and athletes for newspapers, magazines, television and other media. They conduct interviews and attend events. Inc…
• Ground steward/ground stewardess
  Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets an…
• Market research interviewer
  Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use inter…
• Gate guard
  Gate guards control the access and exit to buildings, warehouses or other type of property to prevent unauthorized presence and unwanted incidents. They prevent and identify theft …
• Intercultural communication consultant
  Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optim…
• House sitter
  House sitters move in the house of their employers in order to maintain security of the property during their absence. They monitor entrance areas and prevent unauthorized persons …
• Veterinary technician
  Veterinary technicians provide the technical and administrative support to the veterinarian in accordance with national legislation. Duties Veterinary technicians typically do…
• Survey enumerator
  Survey enumerators perform interviews and fill in forms in order to collect the data provided by interviewees. They can collect information by phone, mail, personal visits or on th…
• Fortune teller
  Fortune tellers claim to foretell future events about a person's life and provide clients with their interpretation. They often use various techniques such as card reading, palm re…
• Aquaculture husbandry manager
  Aquaculture husbandry managers specialise in the husbandry of ongrowing aquatic species, especially in the feeding, growth, and stock management processes. Other titles The followi…
• Aquaculture hatchery worker
  Aquaculture hatchery workers are active in the production of aquatic organisms in land-based hatchery processes. They assist in the process of raising organisms throughout the earl…
• Water-based aquaculture worker
  Water-based aquaculture workers carry out manual activities in the ongrowing processes of cultured aquatic organisms in water-based suspended systems (floating or submerged structu…
• Office equipment repair technician
  Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems,…
• Computer hardware repair technician
  Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and re…
• Billing clerk
  Billing clerks create invoices and credit memos, issuing them to customers by all necessary means, and updating customer files. They issue invoices to customers and monthly custome…
• Aquaculture husbandry worker
  Aquaculture husbandry workers are active in the production of aquatic organisms in land-based on-growing processes. They assist in the process of raising organisms through all sta…
• Babysitter
  Babysitters provide short-term care services to children on the premises of the employer, depending on the employer's needs. They organise play activities and entertain children wi…
• Foreign language correspondence clerk
  Foreign language correspondence clerks read and reply to a company's correspondence in foreign languages. They also perform clerical duties. Other titles The following job titles a…
• Entertainment journalist
  Entertainment journalists research and write articles about cultural and social events for newspapers, magazines, television and other media. They conduct interviews with artists a…
• Crime journalist
  Crime journalists research and write articles about criminal events for newspapers, magazines, television and other media. They conduct interviews and attend court hearings. Other …
• Human resources officer
  Human resources officers develop and implement strategies that help their employers select and retain appropriately qualified staff within that business sector. They recruit staff,…
• Beauty salon attendant
  Beauty salon attendants schedule clients' appointments, greet clients on the premises, give detailed information on the salon's services and treatments and gather clients' complain…
• Aquaculture harvesting technician
  Aquaculture harvesting technicians operate the harvesting process of aquatic organisms' production, managing the complex equipment and machinery used in the harvesting of specific …
• Business journalist
  Business journalists research and write articles about economy and economic events for newspapers, magazines, television and other media. They conduct interviews and attend events.…
• Political journalist
  Political journalists research and write articles about politics and politicians for newspapers, magazines, television and other media. They conduct interviews and attend events. O…
• Biologist
  A Biologist is a scientist who studies living organisms, including their structure, function, growth, evolution, and interactions with the environment. Biologists work in various f…
• Mobile phone repair technician
  Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and…
• Household appliances repair technician
  Household appliances repair technicians use electrical equipment to test resistance or voltage and to identify appliances' malfunctions. They repair small and large electrical or g…
• Consumer electronics repair technician
  Consumer electronics repair technicians use electrical equipment to diagnose malfunctions and test functionality of consumer electronics such as TVs, video and audio systems and di…
• Aquaculture harvesting worker
  Aquaculture harvesting workers work in the harvesting of those aquatic organisms cultured in land-based on-growing processes. Other titles The following job titles also refer to aq…
• Psychic
  Psychics claim to have extra-sensory talents to gather information and insight into people's lives, events or situations. They offer advice to clients about topics of importance to…