Communicate with customer service department

Description

Communicate with customer service in a transparent and collaborative manner; monitor how service is operating; relay real-time information to customers.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 4 occupations
  • Optional in 3 occupations
  • Total: 7 occupations
  • Most common in: ISCO major group 1 (Managers)

Essential for

  • Railway passenger service agent
    Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
  • Railway sales agent
    Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerica…
  • Service manager
    Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
  • Tram controller
    Tram controllers assign and manage tram vehicles and drivers for the transport of passengers, including records of distances covered and of repairs made. Other titles The following…

Optional for

  • Chief marketing officer
    Chief marketing officers manage the high level marketing operations in a company. They coordinate all the efforts related to the marketing, promotional, and advertising activities …
  • Commercial director
    Commercial directors are responsible for the income generation for the commercial sector of their company. They manage several commercial tasks such as setting targets, overseeing …
  • Office clerk
    Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the adm…

Related skills

 
Last updated on February 19, 2026

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