Description
Communicate with customer service in a transparent and collaborative manner; monitor how service is operating; relay real-time information to customers.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 4 occupations
- Optional in 3 occupations
- Total: 7 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Railway passenger service agentRailway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
- Railway sales agentRailway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerica…
- Service managerService managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
- Tram controllerTram controllers assign and manage tram vehicles and drivers for the transport of passengers, including records of distances covered and of repairs made. Other titles The following…
Optional for
- Chief marketing officerChief marketing officers manage the high level marketing operations in a company. They coordinate all the efforts related to the marketing, promotional, and advertising activities …
- Commercial directorCommercial directors are responsible for the income generation for the commercial sector of their company. They manage several commercial tasks such as setting targets, overseeing …
- Office clerkOffice clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the adm…
Related skills
Last updated on February 19, 2026



