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Career Guidance Attitudes and Values values A2.1 - demonstrate consideration A2.1.0 - demonstrate consideration Demonstrate intercultural competences in hospitality services
Description
Understand, respect and build constructive and positive relations with intercultural clients, guests and collaborators in the field of hospitality.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 4 occupations
- Total: 6 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Tourist animatorTourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers. Duties Here…
- Tourist information officerTourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
Optional for
- Park guidePark guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature park…
- Travel consultantTravel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
- Hospitality entertainment managerHospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment. Excludes people performi…
- Customer experience managerCustomer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
Related skills
- Maintain customer service
- Provide tourism related information
- Assist clients with special needs
- Comply with food safety and hygiene
- Handle customer complaints
- Build business relationships
- Identify customer’s needs
- Manage health and safety standards
- Maintain customer records
- Distribute local information materials
- Geographical areas relevant to tourism
- Maintain incident reporting records
