Description
Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 72 occupations
- Optional in 13 occupations
- Total: 85 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Tobacco shop managerTobacco shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to tobacco shop manager: smokers product…
- Shoe and leather accessories shop managerShoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to shoe and leather…
- Audiology equipment shop manager Audiology equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audiology equipment shop…
- Promotions demonstratorPromotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services. Duties Prom…
- Telecommunication equipment shop managerTelecommunication equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to telecommunication…
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
- Commercial sales representativeCommercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
- Domestic appliances shop managerDomestic appliances shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to domestic appliances shop …
- Medical goods shop managerMedical goods shop managers are responsible for activities and staff in specialised shops. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
- Ship plannerShip planners manage the performance of a vessel. They ensure the safety of the vessel and its cargo, its operationality and link available vessels to available cargos in order…
- Bakery shop managerBakery shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to bakery shop manager: bread and pastrie…
- CashierCashiers scan items, ensure that prices are quantities are correct, and collect payments. They also assist customers by explaining or recommending items, answering questions, and p…
- Toys and games shop managerToys and games shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to toys and games shop manage…
- Technical sales representative in agricultural machinery and equipmentTechnical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
- Sales account managerSales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products…
- Building materials shop managerBuilding materials shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to building materials shop ma…
- Vehicle maintenance attendantVehicle maintenance attendants execute basic tasks such as changing oil, changing filters, changing spark plugs at a vehicle maintenance station. Duties Vehicle maintenance attenda…
- Fish and seafood shop managerFish and seafood shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to fish and seafood shop manage…
- Audio and video equipment shop managerAudio and video equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audio and video equ…
- Jewellery and watches shop managerJewellery and watches shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to jewellery and watches s…
- Performance rental technicianPerformance rental technicians manage technical equipment at concerts and other big events. Other titles The following job titles also refer to performance rental technician: perfo…
- Technical sales representative in hardware, plumbing and heating equipmentTechnical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
- Aeronautical information service officerAeronautical information service officers maintain the operational timing from sunrise to sunset in order to ensure that the information passed by agencies is authentic. They striv…
- Technical sales representative in mining and construction machineryTechnical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
- Hardware and paint shop managerHardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order s…
- Pet and pet food shop managerPet and pet food shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to pet and pet food shop…
- Antique shop managerAntique shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to antique shop manager: antiques and co…
- Floor and wall coverings shop managerFloor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings. Other titles The following job titles also …
- Computer software and multimedia shop managerComputer software and multimedia shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer sof…
- OpticianOpticians help to improve and correct an individual's vision according to prescriptions provided by a specialised doctor in ophthalmology or an optometrist. They fit spectacle lens…
- Technical sales representative in electronic and telecommunications equipmentTechnical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
- Photography shop managerPhotography shop managers are responsible for activities and staff in a photography store. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
- Sales processorSales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
- Furniture shop managerFurniture shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to furniture shop manager: outdoor fur…
- Interior plannerInterior planners help clients in planning their interiors for commercial and private use. Duties The duties of an interior planner typically include, but are not limited to: Visit…
- Fruit and vegetables shop managerFruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables. Other titles The following job titles also refer to…
- PharmacistPharmacists prepare, dispense, and provide prescriptions for, over the counter medication. They offer clinical information on medicines, report suspected adverse reactions, and&nbs…
- Music and video shop managerMusic and video shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to music and video shop mana…
- Kitchen and bathroom shop managerKitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. €‹They manage employees, monitor the sales of the…
- Ammunition shop managerAmmunition shop managers are responsible for activities and staff in specialised shops. Other titles The following job titles also refer to ammunition shop manager: ammunition stor…
- Orthopaedic supply shop managerOrthopaedic supply shop managers assume responsibility for activities and staff in specialised shops.They manage employees, monitor the sales of the store, manage budgets and order…
- Sporting and outdoor accessories shop managerSporting accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets an…
- Bookshop managerBookshop managers assume responsibility for activities and staff in this specialised store. Other titles The following job titles also refer to bookshop manager: press and bookshop…
- Clothing shop managerClothing shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to clothing shop manager: baby fashion …
- Rail operations managerRail operations managers are concerned with overseeing, designing, and controlling the processes of transport operation. Rail operation managers may work for rail operators concern…
- Press and stationery shop managerPress and stationery shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to press and stationery…
- Sales assistantSales assistants represent the direct contact with clients. They provide general advice to customers, process payments and pack shelves with items to be sold. Duties The duties of …
- Textile shop managerTextile shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to textile shop manager: fabric shop man…
- Shop managerShop managers are responsible for activities and staff in specialised shops. Includes people performing activities which are tipically responsibility of the sellers. Other titles T…
- Delicatessen shop managerDelicatessen shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to delicatessen shop manager: craft…
- Door to door sellerDoor to door sellers sell goods and services door to door. Duties Door to door sellers typically do the following: Travel to different neighborhoods and suburbs going door-to-door …
- HawkerHawkers sell goods and services on established routes, street and market locations. Duties The duties of a hawker include, but are not limited to: obtaining permission or a licence…
- Motor vehicle shop managerMotor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. €‹They manage employees, monitor the sales of the store, manage budgets and order …
- Craft shop managerCraft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. …
- Technical sales representative in machinery and industrial equipmentTechnical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
- Technical sales representative in chemical productsTechnical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
- Technical sales representativeA Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
- Technical sales representative in the textile machinery industryTechnical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
- Computer shop managerComputer shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer shop manager: consumer elec…
- Category managerCategory managers define the sales programme for specific product groups. They research market demands and newly supplied products. Other titles The following job titles also refer…
- Confectionery shop managerConfectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate. Other titles The following jo…
- Technical sales representative in office machinery and equipmentTechnical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
- Flower and garden shop managerFlower and garden shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to flower and garden shop mana…
- Bicycle shop managerBicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. €‹They manage employees, monitor the sales of the store, manage b…
- Fuel station managerFuel station managers assume responsibility for activities and staff in a fuel station. Other titles The following job titles also refer to fuel station manager: supermarket fillin…
- Beverages shop managerBeverages shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to beverages shop manager: soft and al…
- Aircraft cargo operations coordinatorAircraft cargo operations coordinators direct and coordinate air transport terminal cargo and ramp activities. They review data on incoming flights as to plan the working acti…
- Aeronautical information specialistAeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical info…
- Advertising sales agentAdvertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…
- Second-hand shop managerSecond-hand shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to second-hand shop manager: charity…
- Eyewear and optical equipment shop managerEyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to eyewear and opt…
- Airport directorAirport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project. Other titles The following job titles also refer…
Optional for
- Refurbishing technicianRefurbishing technicians overhaul and refurbish inner parts of vehicles, such as engine parts and diesel pumps. Other titles The following job titles also refer to refurbishin…
- Airport baggage handlerAirport baggage handlers receive and return the luggage of passengers at airport terminals. They prepare and attach baggage claim checks, stack baggage on carts or conveyors and ma…
- Vehicle technicianVehicle technicians inspect, test and maintain vehicles, motorcycles, engine tune-ups and tyre replacements. They repair engine failures, lube replacements. Vehicle technicians rep…
- Distribution managerDistribution managers plan the distribution of goods to various points of sales. Other titles The following job titles also refer to distribution manager: senior distribution manag…
- Automotive electricianAutomotive electricians install, maintain and repair electrical and electronic systems in motor vehicles such as air conditioning systems, lamps, radios, heating systems, batteries…
- Marketing managerMarketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resou…
- Vehicle cleanerVehicle cleaners are employed to wash, scrub, polish and vacuum to keep vehicles cleaned and well maintained. They use brushes, sprayers, hoses and cloths in conjunction with vario…
- Airport operations officerAirport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and…
- Tourist information officerTourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
- Transport equipment painterTransport equipment painters use painting machines and hand tools to coat individual parts and to paint the surface of all types of transport equipment such as cars, buses, boats,……
- Roadside vehicle technicianRoadside vehicle technicians provide a roadside service to motorists whose vehicles have broken down or have been damaged in an accident. When a breakdown happens, they must quickl…
- Market vendorMarket vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to pa…
- Drugstore managerDrugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. €‹They…
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Last updated on February 19, 2026



