Ensure client orientation

Description

Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 72 occupations
  • Optional in 13 occupations
  • Total: 85 occupations
  • Most common in: ISCO major group 1 (Managers)

Essential for

  • Tobacco shop manager
    Tobacco shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to tobacco shop manager: smokers product…
  • Shoe and leather accessories shop manager
    Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to shoe and leather…
  • Audiology equipment shop manager
     Audiology equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audiology equipment shop…
  • Promotions demonstrator
    Promotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services. Duties Prom…
  • Telecommunication equipment shop manager
    Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to telecommunication…
  • Customer service representative
    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
  • Commercial sales representative
    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
  • Domestic appliances shop manager
    Domestic appliances shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to domestic appliances shop …
  • Medical goods shop manager
    Medical goods shop managers are responsible for activities and staff in specialised shops. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
  • Ship planner
    Ship planners manage the performance of a vessel. They ensure the safety of the vessel and its cargo, its operationality and link available vessels to available cargos in order…
  • Bakery shop manager
    Bakery shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to bakery shop manager: bread and pastrie…
  • Cashier
    Cashiers scan items, ensure that prices are quantities are correct, and collect payments. They also assist customers by explaining or recommending items, answering questions, and p…
  • Toys and games shop manager
    Toys and games shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to toys and games shop manage…
  • Technical sales representative in agricultural machinery and equipment
    Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
  • Sales account manager
    Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products…
  • Building materials shop manager
    Building materials shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to building materials shop ma…
  • Vehicle maintenance attendant
    Vehicle maintenance attendants execute basic tasks such as changing oil, changing filters, changing spark plugs at a vehicle maintenance station. Duties Vehicle maintenance attenda…
  • Fish and seafood shop manager
    Fish and seafood shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to fish and seafood shop manage…
  • Audio and video equipment shop manager
    Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audio and video equ…
  • Jewellery and watches shop manager
    Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to jewellery and watches s…
  • Performance rental technician
    Performance rental technicians manage technical equipment at concerts and other big events. Other titles The following job titles also refer to performance rental technician: perfo…
  • Technical sales representative in hardware, plumbing and heating equipment
    Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
  • Aeronautical information service officer
    Aeronautical information service officers maintain the operational timing from sunrise to sunset in order to ensure that the information passed by agencies is authentic. They striv…
  • Technical sales representative in mining and construction machinery
    Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
  • Hardware and paint shop manager
    Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order s…
  • Pet and pet food shop manager
    Pet and pet food shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to pet and pet food shop…
  • Antique shop manager
    Antique shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to antique shop manager: antiques and co…
  • Floor and wall coverings shop manager
    Floor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings. Other titles The following job titles also …
  • Computer software and multimedia shop manager
    Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer sof…
  • Optician
    Opticians help to improve and correct an individual's vision according to prescriptions provided by a specialised doctor in ophthalmology or an optometrist. They fit spectacle lens…
  • Technical sales representative in electronic and telecommunications equipment
    Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
  • Photography shop manager
    Photography shop managers are responsible for activities and staff in a photography store. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
  • Sales processor
    Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
  • Furniture shop manager
    Furniture shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to furniture shop manager: outdoor fur…
  • Interior planner
    Interior planners help clients in planning their interiors for commercial and private use. Duties The duties of an interior planner typically include, but are not limited to: Visit…
  • Fruit and vegetables shop manager
    Fruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables. Other titles The following job titles also refer to…
  • Pharmacist
    Pharmacists prepare, dispense, and provide prescriptions for, over the counter medication. They offer clinical information on medicines, report suspected adverse reactions, and&nbs…
  • Music and video shop manager
    Music and video shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to music and video shop mana…
  • Kitchen and bathroom shop manager
    Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. €‹They manage employees, monitor the sales of the…
  • Ammunition shop manager
    Ammunition shop managers are responsible for activities and staff in specialised shops. Other titles The following job titles also refer to ammunition shop manager: ammunition stor…
  • Orthopaedic supply shop manager
    Orthopaedic supply shop managers assume responsibility for activities and staff in specialised shops.They manage employees, monitor the sales of the store, manage budgets and order…
  • Sporting and outdoor accessories shop manager
    Sporting accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets an…
  • Bookshop manager
    Bookshop managers assume responsibility for activities and staff in this specialised store. Other titles The following job titles also refer to bookshop manager: press and bookshop…
  • Clothing shop manager
    Clothing shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to clothing shop manager: baby fashion …
  • Rail operations manager
    Rail operations managers are concerned with overseeing, designing, and controlling the processes of transport operation. Rail operation managers may work for rail operators concern…
  • Press and stationery shop manager
    Press and stationery shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to press and stationery…
  • Sales assistant
    Sales assistants represent the direct contact with clients. They provide general advice to customers, process payments and pack shelves with items to be sold. Duties The duties of …
  • Textile shop manager
    Textile shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to textile shop manager: fabric shop man…
  • Shop manager
    Shop managers are responsible for activities and staff in specialised shops. Includes people performing activities which are tipically responsibility of the sellers. Other titles T…
  • Delicatessen shop manager
    Delicatessen shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to delicatessen shop manager: craft…
  • Door to door seller
    Door to door sellers sell goods and services door to door. Duties Door to door sellers typically do the following: Travel to different neighborhoods and suburbs going door-to-door …
  • Hawker
    Hawkers sell goods and services on established routes, street and market locations. Duties The duties of a hawker include, but are not limited to: obtaining permission or a licence…
  • Motor vehicle shop manager
    Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. €‹They manage employees, monitor the sales of the store, manage budgets and order …
  • Craft shop manager
    Craft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. …
  • Technical sales representative in machinery and industrial equipment
    Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
  • Technical sales representative in chemical products
    Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
  • Technical sales representative
    A Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
  • Technical sales representative in the textile machinery industry
    Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Computer shop manager
    Computer shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer shop manager: consumer elec…
  • Category manager
    Category managers define the sales programme for specific product groups. They research market demands and newly supplied products. Other titles The following job titles also refer…
  • Confectionery shop manager
    Confectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate. Other titles The following jo…
  • Technical sales representative in office machinery and equipment
    Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Flower and garden shop manager
    Flower and garden shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to flower and garden shop mana…
  • Bicycle shop manager
    Bicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. €‹They manage employees, monitor the sales of the store, manage b…
  • Fuel station manager
    Fuel station managers assume responsibility for activities and staff in a fuel station. Other titles The following job titles also refer to fuel station manager: supermarket fillin…
  • Beverages shop manager
    Beverages shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to beverages shop manager: soft and al…
  • Aircraft cargo operations coordinator
    Aircraft cargo operations coordinators direct and coordinate air transport terminal cargo and ramp activities. They review data on incoming flights as to plan the working acti…
  • Aeronautical information specialist
    Aeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical info…
  • Advertising sales agent
    Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…
  • Second-hand shop manager
    Second-hand shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to second-hand shop manager: charity…
  • Eyewear and optical equipment shop manager
    Eyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to eyewear and opt…
  • Airport director
    Airport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project. Other titles The following job titles also refer…

Optional for

  • Refurbishing technician
    Refurbishing technicians overhaul and refurbish inner parts of vehicles, such as engine parts and diesel pumps. Other titles The following job titles also refer to refurbishin…
  • Airport baggage handler
    Airport baggage handlers receive and return the luggage of passengers at airport terminals. They prepare and attach baggage claim checks, stack baggage on carts or conveyors and ma…
  • Vehicle technician
    Vehicle technicians inspect, test and maintain vehicles, motorcycles, engine tune-ups and tyre replacements. They repair engine failures, lube replacements. Vehicle technicians rep…
  • Distribution manager
    Distribution managers plan the distribution of goods to various points of sales. Other titles The following job titles also refer to distribution manager: senior distribution manag…
  • Automotive electrician
    Automotive electricians install, maintain and repair electrical and electronic systems in motor vehicles such as air conditioning systems, lamps, radios, heating systems, batteries…
  • Marketing manager
    Marketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resou…
  • Vehicle cleaner
    Vehicle cleaners are employed to wash, scrub, polish and vacuum to keep vehicles cleaned and well maintained. They use brushes, sprayers, hoses and cloths in conjunction with vario…
  • Airport operations officer
    Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and…
  • Tourist information officer
    Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
  • Transport equipment painter
    Transport equipment painters use painting machines and hand tools to coat individual parts and to paint the surface of all types of transport equipment such as cars, buses, boats,……
  • Roadside vehicle technician
    Roadside vehicle technicians provide a roadside service to motorists whose vehicles have broken down or have been damaged in an accident. When a breakdown happens, they must quickl…
  • Market vendor
    Market vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to pa…
  • Drugstore manager
    Drugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. €‹They…

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Last updated on February 19, 2026

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