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Career Guidance Skills communication, collaboration and creativity S1.2 - liaising and networking S1.2.3 - developing professional relationships or networks Improve customer interaction
Description
Permanently refine and improve the quality of customer interaction and customer satisfaction; make continuous efforts to improve business standards.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 2 occupations
- Total: 2 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Optional for
- Promotions demonstratorPromotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services. Duties Prom…
- Customer contact centre information clerkCustomer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
Related skills
- Characteristics of services
- Assist customers
- Carry out active selling
- Characteristics of products
- Establish customer rapport
- Sell confectionery products
- Process payments
- Tobacco brands
- Use different communication channels
- Analyse call performance trends
- Ensure client orientation
- Provide customer follow-up
Last updated on February 18, 2026
