Monitor customer service

Description

Ensure all employees are providing excellent customer service in accordance to company policy.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 52 occupations
  • Optional in 4 occupations
  • Total: 56 occupations
  • Most common in: ISCO major group 1 (Managers)

Essential for

  • Tobacco shop manager
    Tobacco shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to tobacco shop manager: smokers product…
  • Shoe and leather accessories shop manager
    Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to shoe and leather…
  • Audiology equipment shop manager
     Audiology equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audiology equipment shop…
  • Telecommunication equipment shop manager
    Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to telecommunication…
  • Domestic appliances shop manager
    Domestic appliances shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to domestic appliances shop …
  • Medical goods shop manager
    Medical goods shop managers are responsible for activities and staff in specialised shops. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
  • Bakery shop manager
    Bakery shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to bakery shop manager: bread and pastrie…
  • Toys and games shop manager
    Toys and games shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to toys and games shop manage…
  • Trade regional manager
    Trade regional managers are responsible for activities and staff in an assigned region for a specific chain of stores. Other titles The following job titles also refer to trade…
  • Building materials shop manager
    Building materials shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to building materials shop ma…
  • Fish and seafood shop manager
    Fish and seafood shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to fish and seafood shop manage…
  • Laundry and dry cleaning manager
    Laundry and dry cleaning managers oversee the laundry operations in an institutional laundry. They supervise laundry and dry cleaning staff, plan and enforce safety procedures, ord…
  • Audio and video equipment shop manager
    Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audio and video equ…
  • Jewellery and watches shop manager
    Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to jewellery and watches s…
  • Head waiter/head waitress
    Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate…
  • Hardware and paint shop manager
    Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order s…
  • Pet and pet food shop manager
    Pet and pet food shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to pet and pet food shop…
  • Antique shop manager
    Antique shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to antique shop manager: antiques and co…
  • Games development manager
    Games development managers supervise and coordinate the creation, development, distribution, and selling of games. They communicate with manufacturers to ensure the production of g…
  • Floor and wall coverings shop manager
    Floor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings. Other titles The following job titles also …
  • Computer software and multimedia shop manager
    Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer sof…
  • Photography shop manager
    Photography shop managers are responsible for activities and staff in a photography store. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
  • Furniture shop manager
    Furniture shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to furniture shop manager: outdoor fur…
  • Fruit and vegetables shop manager
    Fruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables. Other titles The following job titles also refer to…
  • Music and video shop manager
    Music and video shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to music and video shop mana…
  • Kitchen and bathroom shop manager
    Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. €‹They manage employees, monitor the sales of the…
  • Ammunition shop manager
    Ammunition shop managers are responsible for activities and staff in specialised shops. Other titles The following job titles also refer to ammunition shop manager: ammunition stor…
  • Orthopaedic supply shop manager
    Orthopaedic supply shop managers assume responsibility for activities and staff in specialised shops.They manage employees, monitor the sales of the store, manage budgets and order…
  • Sporting and outdoor accessories shop manager
    Sporting accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets an…
  • Bookshop manager
    Bookshop managers assume responsibility for activities and staff in this specialised store. Other titles The following job titles also refer to bookshop manager: press and bookshop…
  • Clothing shop manager
    Clothing shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to clothing shop manager: baby fashion …
  • Press and stationery shop manager
    Press and stationery shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to press and stationery…
  • Textile shop manager
    Textile shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to textile shop manager: fabric shop man…
  • Shop manager
    Shop managers are responsible for activities and staff in specialised shops. Includes people performing activities which are tipically responsibility of the sellers. Other titles T…
  • Retail department manager
    Retail department managers are responsible for activities and staff in a section in a store. Other titles The following job titles also refer to retail department manager: general …
  • Delicatessen shop manager
    Delicatessen shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to delicatessen shop manager: craft…
  • Motor vehicle shop manager
    Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. €‹They manage employees, monitor the sales of the store, manage budgets and order …
  • Craft shop manager
    Craft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. …
  • Supermarket manager
    Supermarket managers are responsible for activities and staff in a supermarket. Other titles The following job titles also refer to supermarket manager: discount supermarket manage…
  • Service manager
    Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
  • Shop supervisor
    Shop supervisors are responsible for the smooth operation of stores according to regulations and company policy. They oversee business activities such budgets, inventory and custom…
  • Checkout supervisor
    Checkout supervisors oversee cashiers in department stores and other big stores. They schedule appropriate workers and ensure that customers are met with strong customer service, e…
  • Restaurant manager
    Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. Other titles …
  • Drugstore manager
    Drugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. €‹They…
  • Computer shop manager
    Computer shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer shop manager: consumer elec…
  • Confectionery shop manager
    Confectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate. Other titles The following jo…
  • Flower and garden shop manager
    Flower and garden shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to flower and garden shop mana…
  • Bicycle shop manager
    Bicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. €‹They manage employees, monitor the sales of the store, manage b…
  • Fuel station manager
    Fuel station managers assume responsibility for activities and staff in a fuel station. Other titles The following job titles also refer to fuel station manager: supermarket fillin…
  • Beverages shop manager
    Beverages shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to beverages shop manager: soft and al…
  • Second-hand shop manager
    Second-hand shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to second-hand shop manager: charity…
  • Eyewear and optical equipment shop manager
    Eyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to eyewear and opt…

Optional for

  • Contact centre supervisor
    Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure daily operations run smoothly by resolving issues, instructing and trainin…
  • Cabin crew instructor
    Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the a…
  • Call centre manager
    Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react…
  • Contact centre manager
    Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They m…

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Last updated on February 19, 2026

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