Password Protected
Nope
Yep, that's right!
Career Guidance Skills information skills S2.4 - processing information S2.4.2 - entering and transforming information Process reservations
Description
Execute customers' reservations in accordance to their schedules and needs by phone, electronically or in person.
Includes reservations in restaurants, excludes booking of accommodation or transportation.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 6 occupations
- Optional in 8 occupations
- Total: 14 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Bed and breakfast operatorBed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met. Duties A bed and breakfast operator typically d…
- Vehicle rental agentVehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments. Duties Vehicl…
- Night auditorNight auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping. Duties The duties of a night audito…
- Tourist information officerTourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
- Restaurant host/restaurant hostessRestaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services. They are in charge of managing reservations and greeting guests when they a…
- International student exchange coordinatorInternational student exchange coordinators lead the entire process of an international exchange study for the exchange students. They manage the students' applications and admissi…
Optional for
- Rooms division managerRooms division managers oversee a hotel’s front desk, guest services and housekeeping department teams. They report to the General Manager and play an important role in ensuring a …
- Hotel conciergeHotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transport…
- Head waiter/head waitressHead waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate…
- Camping ground managerCamping ground managers plan, direct, or coordinate all campsite facilities and manages employees. Other titles The following job titles also refer to camping ground manager: campg…
- Hospitality establishment receptionistHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
- Camping ground operativeCamping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
- Club host/club hostessClub host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied. Duties The duties of a club host/club hostess include, but are not…
- Waiter/waitressWaiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, servin…
Related skills
- Maintain customer service
- Handle customer complaints
- Identify customer’s needs
- Greet guests
- Comply with food safety and hygiene
- Process payments
- Assist at check-in
- Assist clients with special needs
- Process booking
- Maintain customer records
- Maintain relationship with customers
- Provide tourism related information
Last updated on February 18, 2026
