Public administration manager

Description

Public administration managers direct, monitor and evaluate the implementation of government policies. They supervise staff and manage resources used for implementation, and write reports on the implementation process. They also communicate with government officials and the public to inform them on the policies. Public administration managers may also participate in the design and creation of public policies.

Other titles

The following job titles also refer to public administration manager:

public administration director
public institution director
public body manager
public administrator
district council manager
public service administrator
county council manager
public body administrator
public service director
local authority officer
chief of staff
civil service administrator
city administrator
government department manager

Minimum qualifications

Bachelor’s degree is generally required to work as public administration manager. However, this requirement may differ in some countries.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Public administration manager is a Skill level 4 occupation.

Public administration manager career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to public administration manager.

civil service administrative officer
community development officer
mayor
city councillor
secretary general

Long term prospects

These occupations require some skills and knowledge of public administration manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of public administration manager with a significant experience and/or extensive training.

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of public administration manager.

Government policy implementation: The procedures related to the application of government policies at all levels of public administration.
Legislation procedure: The procedures involved in the making of laws and legislation, such as which organisations and individuals are involved, the process of how bills become laws, the proposal and reviewing process, and other steps in the legislation procedure.
Budgetary principles: Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.

Essential skills and competences

These skills are necessary for the role of public administration manager.

Create solutions to problems: Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Manage budgets: Plan, monitor and report on the budget.
Liaise with local authorities: Maintain the liaison and exchange of information with regional or local authorities.
Manage staff: Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Provide leadership: Lead and influence others to promote and contribute to policy development, advocacy, extending the boundaries and strategy at various levels.
Manage work: Supervise, instruct and plan work for teams or individual members of the team. Set up time schedules and make sure they are followed.
Maintain relationships with government agencies: Establish and maintain cordial working relationships with peers in different governmental agencies.
Plan teamwork: Plan the working schedule of a group of people in order to meet all time and quality requirements.
Develop work plans to solve problems: Ability to develop specific goals and plans to prioritise, organise, and accomplish work.
Supervise staff: Oversee the selection, training, performance and motivation of staff.
Ensure cross-department cooperation: Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.
Plan medium to long term objectives: Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
Liaise with politicians: Liaise with officials fulfilling important political and legislative roles in governments in order to ensure productive communication and build relations.
Estimate duration of work: Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given project.
Manage government policy implementation: Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of public administration manager. However, mastering this knowledge allows you to have more opportunities for career development.

Project management principles: Different elements and phases of project management.
Public finance: The economic influence of the government, and the workings of government revenue and expenditures.
Accounting techniques: The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.
Public law: The part of law which governs relationships between individuals and the government, and the relationships between individuals which concern society directly.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of public administration manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Offer assistance to national citizens: Offer assistance to national citizens abroad in emergency situations or for matters related to the national jurisdiction.
Coordinate events: Lead events by managing budget, logistics, event support, security, emergency plans and follow up.
Ensure information transparency: Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.
Keep task records: Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
Recruit employees: Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Write meeting reports: Write complete reports based on minutes taken during a meeting in order to communicate the important points which were discussed, and the decisions which were made, to the appropriate people.
Apply strategic thinking: Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
Analyse problems for opportunities: Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.
Fix meetings: Fix and schedule professional appointments or meetings for clients or superiors.
Write situation reports: Write reports according to specifications and regulations of an organisation on the situation which needs to be reported on, such as the status of an investigation, of intelligence gathering, or of missions and operations.
Develop professional network: Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
Perform project management: Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project’s progress in order to achieve a specific goal within a set time and budget.
Manage accounts: Manage the accounts and financial activities of an organisation, supervising that all the documents are correctly maintained, that all the information and calculations are correct, and that proper decisions are being made.
Perform resource planning: Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Conduct public presentations: Speak in public and interact with those present. Prepare notices, plans, charts, and other information to support the presentation.

ISCO group and title

1112 – Senior government officials

 

 


 

 

References
  1. Public administration manager – ESCO
Last updated on August 8, 2022