Respond to customers’ inquiries

Description

Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail and on the phone.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 18 occupations
  • Optional in 8 occupations
  • Total: 26 occupations
  • Most common in: ISCO major group 2 (Professionals)

Essential for

  • Spa manager
    Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performanc…
  • Commercial sales representative
    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
  • Technical sales representative in agricultural machinery and equipment
    Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
  • Technical sales representative in hardware, plumbing and heating equipment
    Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
  • Technical sales representative in mining and construction machinery
    Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
  • Ticket issuing clerk
    Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
  • Technical sales representative in electronic and telecommunications equipment
    Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
  • Tourist information officer
    Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
  • Technical sales representative in machinery and industrial equipment
    Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
  • Service manager
    Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
  • Ticket sales agent
    Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…
  • Technical sales representative in chemical products
    Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
  • Roadside vehicle technician
    Roadside vehicle technicians provide a roadside service to motorists whose vehicles have broken down or have been damaged in an accident. When a breakdown happens, they must quickl…
  • Technical sales representative
    A Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
  • Technical sales representative in the textile machinery industry
    Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Technical sales representative in office machinery and equipment
    Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Tourist information centre manager
    Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attr…
  • Advertising sales agent
    Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…

Optional for

  • Telephone switchboard operator
    Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports. Duties The duti…
  • Data warehouse designer
    A data warehouse designer is a specialized IT professional responsible for designing and creating efficient and organized data storage systems known as data warehouses. Data wareho…
  • Spa attendant
    Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the…
  • Airline transport pilot
    Airline transport pilots fly large aircrafts with a maximum take-off weight of more than 5700 kilograms, to transport passengers, mail, or freight on long or short-haul flights for…
  • Specialised seller
    Specialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
  • Postman/postwoman
    Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in c…
  • Contact centre supervisor
    Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure daily operations run smoothly by resolving issues, instructing and trainin…
  • Receptionist
    Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the …

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