Run errands on behalf of customers

Description

Take orders and follow requests on behalf of a client, such as go shopping or pick up dry cleaning.

Alternative labels

provide guest support services
run errands
run errands for customers

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Run errands on behalf of customers is an essential skill of the following occupations:

Hotel butler: Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.

Optional skill

Run errands on behalf of customers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Hotel porter: Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Doorman/doorwoman: Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests’ safety whilst ensuring security.
Night auditor: Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.
Camping ground operative: Camping ground operatives perform customer care in a campsite facility and other operational work.

 


 

References

  1. Run errands on behalf of customers – ESCO

 

Last updated on September 20, 2022