Show diplomacy

Description

Deal with people in a sensitive and tactful way.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 10 occupations
  • Optional in 14 occupations
  • Total: 24 occupations
  • Most common in: ISCO major group 1 (Managers)

Essential for

  • Motor vehicle aftersales manager
    Motor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal …
  • Online sales channel manager
    Online sales channel managers define the sales programme for e-commerces such as goods sold via e-mail, internet and social media. They also assist in planning the of the online…
  • Airport chief executive
    Airport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the…
  • Debt collector
    Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date. Duties Debt collectors typically do the following:…
  • Funeral services director
    Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial serv…
  • Funeral attendant
    Funeral attendants lift and carry coffins prior and during the funeral service, placing it in the chapel and into the cemetery. They handle floral offerings around the coffin, dire…
  • Special-interest groups’ official
    Special-interest groups' officials represent and act on behalf of special-interest groups such as trade unions, employer organisations, trade and industry associations, sports asso…
  • Merchandiser
    Merchandisers are responsible for positioning goods following standards and procedures. Duties The duties of a merchandiser typically include, but are not limited to: Planning and …
  • Gaming dealer
    Gaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming…
  • Airport director
    Airport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project. Other titles The following job titles also refer…

Optional for

  • Customer service representative
    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
  • Commercial sales representative
    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
  • Rental service representative
    Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
  • Vehicle rental agent
    Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments. Duties Vehicl…
  • Book editor
    Book editors find manuscripts that can be published. They review texts from writers to evaluate the commercial potential or they ask writers to take on projects that the publishing…
  • Sales processor
    Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
  • Legislative drafter
    Legislative drafters research pieces of legislations and edit them in order to make them stronger and more clear. Rarely they also add new ideas which have never been incorporated……
  • News anchor
    A News Anchor is a broadcast journalist who presents news stories on television or radio. They are the face of the news channel and play a critical role in…
  • Intercultural communication consultant
    Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optim…
  • Airport operations officer
    Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and…
  • Retail department manager
    Retail department managers are responsible for activities and staff in a section in a store. Other titles The following job titles also refer to retail department manager: general …
  • Credit risk analyst
    Credit risk analysts manage individual credit risk and care for fraud prevention, business deal analysis, legal documents analysis and recommendations on the level of the risk. Dut…
  • Casino pit boss
    Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable fo…
  • Crime journalist
    Crime journalists research and write articles about criminal events for newspapers, magazines, television and other media. They conduct interviews and attend court hearings. Other …

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