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Career Guidance Attitudes and Values values A2.2 - demonstrate good manners A2.2.0 - demonstrate good manners Show diplomacy
Description
Deal with people in a sensitive and tactful way.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 10 occupations
- Optional in 14 occupations
- Total: 24 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Motor vehicle aftersales managerMotor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal …
- Online sales channel managerOnline sales channel managers define the sales programme for e-commerces such as goods sold via e-mail, internet and social media. They also assist in planning the of the online…
- Airport chief executiveAirport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the…
- Debt collectorDebt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date. Duties Debt collectors typically do the following:…
- Funeral services directorFuneral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial serv…
- Funeral attendantFuneral attendants lift and carry coffins prior and during the funeral service, placing it in the chapel and into the cemetery. They handle floral offerings around the coffin, dire…
- Special-interest groups’ officialSpecial-interest groups' officials represent and act on behalf of special-interest groups such as trade unions, employer organisations, trade and industry associations, sports asso…
- MerchandiserMerchandisers are responsible for positioning goods following standards and procedures. Duties The duties of a merchandiser typically include, but are not limited to: Planning and …
- Gaming dealerGaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming…
- Airport directorAirport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project. Other titles The following job titles also refer…
Optional for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
- Commercial sales representativeCommercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
- Rental service representativeRental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
- Vehicle rental agentVehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments. Duties Vehicl…
- Book editorBook editors find manuscripts that can be published. They review texts from writers to evaluate the commercial potential or they ask writers to take on projects that the publishing…
- Sales processorSales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
- Legislative drafterLegislative drafters research pieces of legislations and edit them in order to make them stronger and more clear. Rarely they also add new ideas which have never been incorporated……
- News anchorA News Anchor is a broadcast journalist who presents news stories on television or radio. They are the face of the news channel and play a critical role in…
- Intercultural communication consultantIntercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optim…
- Airport operations officerAirport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and…
- Retail department managerRetail department managers are responsible for activities and staff in a section in a store. Other titles The following job titles also refer to retail department manager: general …
- Credit risk analystCredit risk analysts manage individual credit risk and care for fraud prevention, business deal analysis, legal documents analysis and recommendations on the level of the risk. Dut…
- Casino pit bossCasino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable fo…
- Crime journalistCrime journalists research and write articles about criminal events for newspapers, magazines, television and other media. They conduct interviews and attend court hearings. Other …
Related skills
- Create solutions to problems
- Have computer literacy
- Manage staff
- Write work-related reports
- Speak different languages
- Identify customer’s needs
- Process payments
- Communicate with customers
- Apply business acumen
- Use different communication channels
- Negotiate sales contracts
- Use customer relationship management software
