Aeronautical information specialist

Aeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical information specialists and assess changes in aeronautical information affecting charts and other products. They answer requests of aeronautical data needs for airway companies operational groups and systems.

Excludes aeronautical information officers.

Aeronautical information specialists usually work full time. They may work in shifts, including nights, weekends and holidays.

The following job titles also refer to aeronautical information specialist:

aeronautical information manager
aeronautical data specialist
specialist in aeronautical information

A bachelor’s degree in aeronautics, aviation, air traffic control, or a related field is generally required to work as aeronautical information specialist, along with several years of experience in a related area, either in a civilian or a military context. A master’s degree in a similar area is preferable for career advancement.

Knowledge of procedures from local aviation safety agencies (FAA, TCCA, EASA…) is also a basic requirement, as well as an interest in aviation.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Aeronautical information specialist is a Skill level 3 occupation.

No potential next step identified on the General track track for this occupation.

This knowledge should be acquired through learning to fulfill the role of aeronautical information specialist.

• Geographic areas: Know the geographic area in detail; know where different organisations carry out operations.

These skills are necessary for the role of aeronautical information specialist.

• Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
• Test improved aeronautical information management systems: Test functionality of systems before releasing them; test potential impacts and predict final outcome.
• Ensure customer focus: Attitude that puts customers at the centre of the business in all cases.
• Ensure compliance with legal requirements: Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
• Ensure quality of aeronautical information management services: Undertake complex tasks and perform medium and high level database, desktop and GIS-related activities; develop quality aeronautical data sets and publications.
• Use different communication channels: Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
• Use geographic information systems: Work with computer data systems such as Geographic Information Systems (GIS).
• Work in an aviation team: Work confidently in a group in general aviation services, in which each individual operates in their own area of responsibility to reach a common goal, such as a good customer interaction, air safety, and aircraft maintenance.
• Write work-related reports: Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
• Meet deadlines: Ensure operative processes are finished at a previously agreed-upon time.
• Compile data for navigation publications: Compile data for navigational publications; gather and process authentic and valid data.
• Apply technical communication skills: Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
• Have computer literacy: Utilise computers, IT equipment and modern day technology in an efficient way.
• Build business relationships: Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
• Provide customer follow-up services: Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
• Maintain up-to-date aeronautical information management services: Maintain up-to-date aeronautical information management (AIM) services such as aeronautical data sets, charts, and publications.
• Ensure safety in international aviation: Communicate with national and international agencies to ensure maximum efficiency and safety in the field of aviation.

This knowledge is sometimes, but not always, required for the role of aeronautical information specialist. However, mastering this knowledge allows you to have more opportunities for career development.

• Aviation meteorology: Understand aviation meteorology to deal with the impact of weather on air traffic management (ATM). Understand how thorough changes in pressure and temperature values at airports can create variations in head and tail-wind components, and may impose low visibility operating conditions. Knowledge of aviation meteorology can help to reduce negative impact on the ATM system by diminishing disruption and the consequent problems of disturbed flow rates, lost capacity and induced additional costs.

These skills and competences are sometimes, but not always, required for the role of aeronautical information specialist. However, mastering these skills and competences allows you to have more opportunities for career development.

• Apply business acumen: Take appropriate actions in a business environment in order to maximise possible outcome from each situation.
• Perform market research: Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.

3154 – Air traffic controllers

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References

1. ESCO
2. U.S. Bureau of Labor Statistics