Assist clients with special needs

Essential for

• Home care aide
  Home care aides provide personal assistance and promote autonomy, on a daily basis to individuals who are unable to take care of themselves due to illness, ageing or disability.…
• Hotel concierge
  Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transport…
• Commercial art gallery manager
  Commercial art gallery managers use artistic awareness, business acumen and interpersonal skills to ensure the smooth daily running of an art gallery Duties As a general rule, comm…
• Hotel porter
  Hotel porters welcome guests to accommodation facilities, help them carry their luggage, answer their questions and provide services such as occasional cleaning. Duties Hotel porte…
• Doorman/doorwoman
  Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests' safety whilst ensuring security. Duties …
• Head waiter/head waitress
  Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate…
• Tour organiser
  Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists. Other titles The following job titles a…
• Ticket issuing clerk
  Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
• Hospitality establishment receptionist
  Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
• Tourist animator
  Tourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers. Duties Here…
• Camping ground operative
  Camping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
• Tour operator representative
  Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their d…
• Ticket sales agent
  Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…
• Museum director
  Museum directors oversee the management of the art collections, artefacts, and exposition facilities. They secure and sell works of art on the one hand, and strive to preserve and……
• Waiter/waitress
  Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, servin…

Optional for

• Cloak room attendant
  Cloak room attendants ensure that clients' coats and bags are safely deposited within the cloak room in public areas such as hotels, restaurants, fitness rooms, museums, nightclubs…
• Park guide
  Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature park…
• Travel consultant
  Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
• Hospitality entertainment manager
  Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment. Excludes people performi…
• Steward/stewardess
  Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
• Sign language teacher
  Sign language school teachers educate non-age-specific students in sign language. They teach sign language to both students with or without special educational needs such as deafne…
• Ship steward/ship stewardess
  Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety proce…
• Domestic housekeeper
  Domestic housekeepers are responsible for all the household activities in a private house. They oversee and execute duties according to the needs of the employer such as cooking, c…
• Night auditor
  Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping. Duties The duties of a night audito…
• Ground steward/ground stewardess
  Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets an…
• Domestic butler
  Domestic butlers serve at official meals, monitor meal preparations and table setting and manage the household staff. They may also offer personal assistance in booking travel arra…
• Mountain guide
  Mountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as …
• Customer experience manager
  Customer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
• Restaurant host/restaurant hostess
  Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services. They are in charge of managing reservations and greeting guests when they a…
• Tennis coach
  Tennis coaches advise and guide individuals and groups on playing tennis. They conduct lessons and teach the rules and techniques of the sport such as grips, strokes and serves.…
• Companion
  Companions perform housekeeping duties and meal preparation for the people they assist on their own premises such as elderly people or people with special needs or who suffer from……
• Personal stylist
  Personal stylists assist their clients in making fashion choices. They advise on the latest fashion trends in clothing, jewellery and accessories and help their clients choose the …
• Hotel butler
  Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer s…
• Hospitality establishment security officer
  Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings,…
• Tourist information centre manager
  Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attr…
• Dating service consultant
  Dating service consultants provide support to clients in searching and finding a partner and setting up the date. They provide personalised advice to help clients meet their dating…
• Train attendant
  Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals. Duties Train attendants typically do th…