Corporate training manager

Corporate training manager

Description

Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes.

Here are some typical duties of corporate training managers:

  • Collaborate with senior management and department heads to identify training needs and objectives.
  • Design and develop comprehensive training programs that address skill gaps, compliance requirements, and strategic goals.
  • Create training materials, resources, and curriculum, including presentations, videos, e-learning modules, and interactive workshops.
  • Identify appropriate training delivery methods, such as in-person sessions, virtual training, webinars, or self-paced courses.
  • Evaluate and select external training providers or consultants as needed for specialized training programs.
  • Manage the training budget, allocate resources, and track expenses to ensure cost-effective training initiatives.
  • Coordinate and schedule training sessions, considering the availability and preferences of employees.
  • Conduct needs assessments and performance evaluations to measure the effectiveness of training programs.
  • Continuously update and refine training content to reflect changing industry trends and organizational needs.
  • Foster a positive learning environment and promote a culture of continuous learning within the organization.
  • Provide coaching and feedback to trainers and facilitators to ensure high-quality training delivery.
  • Monitor and analyze training metrics and feedback to assess the impact and success of training initiatives.
  • Collaborate with subject matter experts to ensure training content is accurate, relevant, and up to date.
  • Assist employees in creating individual development plans to support their career growth and skill enhancement.
  • Facilitate train-the-trainer programs to empower internal trainers and ensure consistency in training delivery.
  • Stay informed about emerging training methodologies, technologies, and best practices.
  • Ensure compliance with industry regulations and standards in training programs.
  • Manage training records, documentation, and certifications for audit and reporting purposes.
  • Provide regular reports and updates to senior management on the progress and outcomes of training initiatives.

Other titles

The following job titles also refer to corporate training manager:

learning programmes manager
corporate training director
training manager
corporate skills and training manager
talent development coordinator
skills development manager
training coordinator
education and training manager
training and development coordinator
corporate education manager
workplace training manager
manager of corporate training
professional development training manager
corporate training and development manager
in-company training manager
learning manager
training and development manager
learning and development manager
training development director
corporate sector training manager
staff development director
employment training manager

Working conditions

Corporate training managers typically work in office environments and may travel occasionally to conduct training sessions at different company locations. They collaborate with various departments, managers, and employees. The work may involve flexible hours to accommodate training sessions and organizational needs.

Minimum qualifications

A bachelor’s degree in human resources, education, business, or a related field is common for corporate training manager roles. Strong knowledge of instructional design, adult learning principles, and training methodologies is essential. Previous experience in training and development, as well as leadership or management roles, is valuable. Professional certifications in training and development, such as Certified Professional in Learning and Performance (CPLP) or Certified Training and Development Professional (CTDP), can enhance a corporate training manager’s qualifications.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Corporate training manager is a Skill level 4 occupation.

Corporate training manager career path

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Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of corporate training manager.

  • Labour legislation: Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.
  • Business management principles: Principles governing business management methods such as strategy planning, methods of efficient production, people and resources coordination.
  • Assessment processes: Various evaluation techniques, theories, and tools applicable in the assessment of students, participants in a programme, and employees. Different assessment strategies such as initial, formative, summative and self- assessment are used for varying purposes.
  • Adult education: Instruction targeted at adult students, both in a recreational and in an academic context, for self-improvement purposes, or to better equip the students for the labour market.
  • Project management: Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
  • Employment law: The law which mediates the relationship between employees and employers. It concerns employees’ rights at work which are binding by the work contract.
  • Human resources department processes: The different processes, duties, jargon, role in an organisation, and other specificities of the human resources department within an organisation such as recruitment, pension systems, and personnel development programs.
  • Curriculum objectives: The goals identified in curricula and defined learning outcomes.

Essential skills and competences

These skills are necessary for the role of corporate training manager.

  • Apply company policies: Apply the principles and rules that govern the activities and processes of an organisation.
  • Promote gender equality in business contexts: Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.
  • Manage budgets: Plan, monitor and report on the budget.
  • Monitor developments in field of expertise: Keep up with new research, regulations, and other significant changes, labour market related or otherwise, occurring within the field of specialisation.
  • Organise staff assessment: Organising the overall assessment process of the staff.
  • Comply with legal regulations: Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
  • Develop training programmes: Design programmes where employees or future employees are taught the necessary skills for the job or to improve and expand skills for new activities or tasks. Select or design activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
  • Evaluate performance of organisational collaborators: Evaluate the performance and results of managers and employees considering their efficiency and effectivity at work. Consider personal and professional elements.
  • Apply strategic thinking: Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
  • Manage corporate training programmes: Monitor and regulate the coaching courses offered to organisations for developing the skills of their employees.
  • Monitor company policy: Monitor the company’s policy and propose improvements to the company.
  • Evaluate training: Assess the realisation of the training’s learning outcomes and goals, the quality of teaching, and give transparent feedback to the trainers and trainees.
  • Negotiate employment agreements: Find agreements between employers and potential employees on salary, working conditions and non-statutory benefits.
  • Track key performance indicators: Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
  • Supervise staff: Oversee the selection, training, performance and motivation of staff.
  • Manage payroll: Manage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.
  • Coordinate operational activities: Synchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.
  • Identify necessary human resources: Determine the number of employees needed for the realisation of a project and their allocation in the creation, production, communication or administration team.
  • Adapt instruction to labour market: Identify developments in the labour market and recognise their relevance to the training of students.
  • Give constructive feedback: Provide founded feedback through both criticism and praise in a respectful, clear, and consistent manner. Highlight achievements as well as mistakes and set up methods of formative assessment to evaluate work.
  • Negotiate with employment agencies: Establish arrangements with employment agencies to organise recruiting activities. Maintain communication with these agencies in order to ensure efficient and productive recruitment with high potential candidates as an outcome.
  • Build business relationships: Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
  • Develop corporate training programmes: Design, create and review new corporate training programmes to meet the developmental demands of a certain organisation. Analyse the efficiency of these educational modules and apply changes to it if necessary.
  • Liaise with managers: Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
  • Develop employee retention programs: Plan, develop, and implement programs aimed at keeping the satisfaction of the employees in the best levels. Consequently, assuring the loyalty of employees.
  • Identify with the company’s goals: Act for the benefit of the company and for the achievement of its targets.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of corporate training manager. However, mastering this knowledge allows you to have more opportunities for career development.

  • Communication: Exchanging and conveying information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.
  • Organisational policies: The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
  • Consultation: The theories, methods and concepts related to consultation and communication with clients.
  • Training subject expertise: The topic, content and methods of the training, acquired by doing research and following training courses.
  • Financial management: The field of finance that concerns the practical process analysis and tools for designating financial resources. It encompasses the structure of businesses, the investment sources, and the value increase of corporations due to managerial decision-making.
  • Teamwork principles: The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
  • Conflict management: The practices concerning the resolution of conflicts or disputes in an organisation or institution. It encompasses reducing the negative aspects of a conflict and increasing the positive outcomes of it by learning from the errors made.
  • Leadership principles: Set of traits and values which guide the actions of a leader with her/his employees and the company and provide direction throughout her/his career. These principles are also an important tool for self-evaluation to identify strengths and weaknesses, and seek self-improvement.
  • Human resource management: The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.
  • Company policies: The set of rules that govern the activity of a company.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of corporate training manager. However, mastering these skills and competences allows you to have more opportunities for career development.

  • Coach employees: Maintain and improve employees’ performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.
  • Deliver online training: Provide training by using online technologies, adapting the learning materials, using e-learning methods and communicating online. Instruct virtual classrooms.
  • Provide information on study programmes: Provide information on the different lessons and fields of study offered by educational institutions such as universities and secondary schools, as well as the study requirements and employment prospects.
  • Promote education course: Advertise and market the programme or class to potential students and the education organisation with the aim of maximising registration numbers and allocated budget.
  • Work with virtual learning environments: Incorporate the use of online learning environments and platforms into the process of instruction.
  • Develop professional network: Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
  • Apply technical communication skills: Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
  • Plan medium to long term objectives: Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
  • Teach corporate skills: Teach the skills necessary for operating in an organisation to the employees of an institution. Educate them on general or technical skills, ranging from computer skills to interpersonal skills.

ISCO group and title

2424 – Training and staff development professionals


References
  1. Corporate training manager – ESCO
  2. How to Become a Training Manager: Complete Career Path – Glassdoor
  3. How to Become a Training and Development Manager | Indeed.com
  4. Featured image: Image by Robert Turanský from Pixabay
Last updated on August 28, 2023