Measure customer feedback

Essential for

• Tobacco shop manager
  Tobacco shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to tobacco shop manager: smokers product…
• Shoe and leather accessories shop manager
  Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to shoe and leather…
• Audiology equipment shop manager
   Audiology equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audiology equipment shop…
• Telecommunication equipment shop manager
  Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to telecommunication…
• Gambling manager
  Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manag…
• Domestic appliances shop manager
  Domestic appliances shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to domestic appliances shop …
• Medical goods shop manager
  Medical goods shop managers are responsible for activities and staff in specialised shops. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
• Bed and breakfast operator
  Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met. Duties A bed and breakfast operator typically d…
• Bakery shop manager
  Bakery shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to bakery shop manager: bread and pastrie…
• Toys and games shop manager
  Toys and games shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to toys and games shop manage…
• Building materials shop manager
  Building materials shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to building materials shop ma…
• Fish and seafood shop manager
  Fish and seafood shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to fish and seafood shop manage…
• Audio and video equipment shop manager
  Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to audio and video equ…
• Jewellery and watches shop manager
  Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to jewellery and watches s…
• Head waiter/head waitress
  Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate…
• Hardware and paint shop manager
  Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order s…
• Call centre quality auditor
  Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the e…
• Pet and pet food shop manager
  Pet and pet food shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to pet and pet food shop…
• Antique shop manager
  Antique shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to antique shop manager: antiques and co…
• Floor and wall coverings shop manager
  Floor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings. Other titles The following job titles also …
• Computer software and multimedia shop manager
  Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer sof…
• Photography shop manager
  Photography shop managers are responsible for activities and staff in a photography store. €‹They manage employees, monitor the sales of the store, manage budgets and order supplie…
• Furniture shop manager
  Furniture shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to furniture shop manager: outdoor fur…
• Fruit and vegetables shop manager
  Fruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables. Other titles The following job titles also refer to…
• Travel agent
  Travel agents design and market travel programme itineraries for potential travellers or visitors. Duties The duties of a travel agent include, but are not limited to: Arranging le…
• Music and video shop manager
  Music and video shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to music and video shop mana…
• Kitchen and bathroom shop manager
  Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. €‹They manage employees, monitor the sales of the…
• Betting manager
  Betting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out ca…
• Ammunition shop manager
  Ammunition shop managers are responsible for activities and staff in specialised shops. Other titles The following job titles also refer to ammunition shop manager: ammunition stor…
• Orthopaedic supply shop manager
  Orthopaedic supply shop managers assume responsibility for activities and staff in specialised shops.They manage employees, monitor the sales of the store, manage budgets and order…
• Travel agency manager
  Travel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions…
• Sporting and outdoor accessories shop manager
  Sporting accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets an…
• Bookshop manager
  Bookshop managers assume responsibility for activities and staff in this specialised store. Other titles The following job titles also refer to bookshop manager: press and bookshop…
• Clothing shop manager
  Clothing shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to clothing shop manager: baby fashion …
• Press and stationery shop manager
  Press and stationery shop managers assume responsibility for the activities and staff in specialised shops. Other titles The following job titles also refer to press and stationery…
• Textile shop manager
  Textile shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to textile shop manager: fabric shop man…
• Customer experience manager
  Customer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
• Shop manager
  Shop managers are responsible for activities and staff in specialised shops. Includes people performing activities which are tipically responsibility of the sellers. Other titles T…
• Delicatessen shop manager
  Delicatessen shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to delicatessen shop manager: craft…
• Motor vehicle shop manager
  Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. €‹They manage employees, monitor the sales of the store, manage budgets and order …
• Tour operator representative
  Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their d…
• Craft shop manager
  Craft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. …
• Supermarket manager
  Supermarket managers are responsible for activities and staff in a supermarket. Other titles The following job titles also refer to supermarket manager: discount supermarket manage…
• Waiter/waitress
  Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, servin…
• Computer shop manager
  Computer shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to computer shop manager: consumer elec…
• Call centre manager
  Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react…
• Confectionery shop manager
  Confectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate. Other titles The following jo…
• Flower and garden shop manager
  Flower and garden shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to flower and garden shop mana…
• Bicycle shop manager
  Bicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. €‹They manage employees, monitor the sales of the store, manage b…
• Fuel station manager
  Fuel station managers assume responsibility for activities and staff in a fuel station. Other titles The following job titles also refer to fuel station manager: supermarket fillin…
• Beverages shop manager
  Beverages shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to beverages shop manager: soft and al…
• Contact centre manager
  Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They m…
• Second-hand shop manager
  Second-hand shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to second-hand shop manager: charity…
• Eyewear and optical equipment shop manager
  Eyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops. Other titles The following job titles also refer to eyewear and opt…
• User experience analyst
  User experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service.…

Optional for

• Metal production manager
  Metal production managers organise and manage the day-to-day and long-term project work in a metal fabrication factory, to process basic metals into fabricated metals. They create …
• Foundry manager
  Foundry managers coordinate and implement short and medium term casting production schedules, and coordinate the development, support and improvement of casting processes, and the…
• Recruitment consultant
  A Recruitment Consultant is a professional who connects employers with suitable job candidates, helping businesses fill vacancies with qualified talent while supporting individuals…
• Spa manager
  Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performanc…
• Customer service representative
  Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
• Product development manager
  Product development managers coordinate the development of new products from beginning to end. They receive briefings and start envisioning the new product considering design, tech…
• Park guide
  Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature park…
• Trade regional manager
  Trade regional managers are responsible for activities and staff in an assigned region for a specific chain of stores. Other titles The following job titles also refer to trade…
• Production supervisor
  A production supervisor plays a vital role in overseeing the operations and activities within a manufacturing or production facility. They are responsible for coordinating and mana…
• Metallurgical manager
  Metallurgical managers coordinate and implement short and medium term metallurgical or steel-making production schedules, and coordinate the development, support and improvement of…
• EBusiness manager
  eBusiness managers create and execute a company's electronic strategy plan for selling products and services online. They also improve data integrity, placement of online tools and…
• Mountain guide
  Mountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as …
• Contact centre supervisor
  Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure daily operations run smoothly by resolving issues, instructing and trainin…
• Retail department manager
  Retail department managers are responsible for activities and staff in a section in a store. Other titles The following job titles also refer to retail department manager: general …
• Customer contact centre information clerk
  Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
• Service manager
  Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
• Checkout supervisor
  Checkout supervisors oversee cashiers in department stores and other big stores. They schedule appropriate workers and ensure that customers are met with strong customer service, e…