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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Provide tourism related information
Description
Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
Locations might be such as points of interest, events, local customs or foreign country regulations.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 12 occupations
- Optional in 8 occupations
- Total: 20 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Hotel conciergeHotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transport…
- Park guidePark guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature park…
- Travel consultantTravel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
- Hospitality entertainment managerHospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment. Excludes people performi…
- Travel agentTravel agents design and market travel programme itineraries for potential travellers or visitors. Duties The duties of a travel agent include, but are not limited to: Arranging le…
- Hospitality establishment receptionistHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
- Mountain guideMountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as …
- Tourist animatorTourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers. Duties Here…
- Camping ground operativeCamping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
- Tourist information officerTourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
- Ticket sales agentTicket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…
- Tourist information centre managerTourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attr…
Optional for
- HistorianA Historian is a scholar who studies and interprets past events, societies, and cultures. They analyze historical documents, artifacts, and other sources to understand and reconstr…
- Hotel porterHotel porters welcome guests to accommodation facilities, help them carry their luggage, answer their questions and provide services such as occasional cleaning. Duties Hotel porte…
- Doorman/doorwomanDoormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests' safety whilst ensuring security. Duties …
- Travel and tourism vocational teacherTravel and tourism vocational teachers instruct students in their specialised field of study, travel and tourism, which is predominantly practical in nature. They provide theoretic…
- Camping ground managerCamping ground managers plan, direct, or coordinate all campsite facilities and manages employees. Other titles The following job titles also refer to camping ground manager: campg…
- Night auditorNight auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping. Duties The duties of a night audito…
- Viticulture adviserViticulture advisers advise on improving vineyard production and wine-making. Duties The duties of a viticulture adviser include, but are not limited to: managing and supervising v…
- Hotel butlerHotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer s…
Related skills
- Sightseeing information
- Maintain customer service
- Comply with food safety and hygiene
- Handle customer complaints
- Assist clients with special needs
- Greet guests
- Implement sales strategies
- Implement marketing strategies
- Maintain customer records
- Distribute local information materials
- Identify customer’s needs
- Process booking
- Geographical areas relevant to tourism
Last updated on February 18, 2026
