Sell services

Encourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s services. Respond to and resolve customer objections and agree to mutually beneficial terms and conditions.

collect money in exchange for services
selling services
accept payment for services

skill/competence

cross-sector

Sell services is an essential skill of the following occupations:

Spa attendant: Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.

Sell services is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Spa manager: Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.
Laundry worker: Laundry workers operate and monitor machines that use chemicals to wash or dry-clean articles such as cloth and leather garments, linens, drapes or carpets, ensuring the color and texture of these articles is being maintained. They work in laundry shops and industrial laundry companies and sort the articles received from clients by fabric type. They also determine the cleaning technique to be applied.
Laundry ironer: Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly.
Aromatherapist: Aromatherapists use essential oils extracted from herbal products at the level of the interface skin and mucous membranes to improve the clients` well-being. They treat a variety of illnesses and physical or psychological conditions, under supervision and on a doctor’s order.
Sport facility manager: Sport facility managers lead and manage a sport facility or venue, including its operations, programming, sales, promotion, health and safety, development, and staffing. They ensure it provides excellent customer service whilst achieving business, financial and operational targets.
Basketmaker: Basketmakers use stiff fibres to manually weave objects such as containers, baskets, mats and furniture. They use various traditional techniques and materials according to the region and the intended use of the object.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Complementary therapist: Complementary therapists use a range of complementary and alternative therapies to work simultaneously with the clients` body, mind, and spirit in a holistic approach. They offer practices and services for holistic wellbeing, health maintenance, health education, health promotion and prevention of illness, along with the sustainable treatment of certain illnesses, especially chronic illnesses. Their practices include but are not limited to acupuncture, aromatherapy, banotherapy, homeopathy, and herbal medicine.
Drapery and carpet cleaner: Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment.

References

1. Sell services – ESCO