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Career Guidance Skills management skills S4.1 - developing objectives and strategies S4.1.3 - developing operational policies and procedures Develop working procedures
Description
Create standardised series of actions of a certain order to support the organisation.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 11 occupations
- Total: 12 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Rooms division managerRooms division managers oversee a hotel’s front desk, guest services and housekeeping department teams. They report to the General Manager and play an important role in ensuring a …
Optional for
- Hospitality revenue managerHospitality revenue managers maximise revenue generated from facilities such as hotels,  holiday resorts and camping grounds by analysing trends and competition. They assist establ…
- Beauty salon managerBeauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon …
- Accommodation managerAccommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and op…
- Mine supervisorMine supervisors coordinate and supervise the activities related to mining and quarrying in underground and surface mines and quarries. They oversee the workers, schedules, process…
- Camping ground managerCamping ground managers plan, direct, or coordinate all campsite facilities and manages employees. Other titles The following job titles also refer to camping ground manager: campg…
- Travel agency managerTravel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions…
- Data entry supervisorData entry supervisors manage the day-to-day operations of data entry staff. They organise the workflow and tasks. Duties The duties of a data entry supervisor typically include, …
- Service managerService managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
- Restaurant managerRestaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. Other titles …
- Hospitality establishment security officerHospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings,…
- Housekeeping supervisorHousekeeping supervisors oversee the work of housekeeping staff and ensure that hotels, resorts, hospitals, universities, office buildings, and other facilities are kept clean and …
Related skills
- Handle customer complaints
- Manage staff
- Manage budgets
- Manage health and safety standards
- Maintain customer service
- Comply with food safety and hygiene
- Train employees
- Implement marketing strategies
- Recruit employees
- Identify customer’s needs
- Plan shifts of employees
- Monitor work for special events
Last updated on February 19, 2026
