Operations manager

Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials. The following job titles also refer to operations manager: operations general manager operations supervisor operations administrator business operations manager division operations manager operations director Bachelor’s degree is generally required to work as operations manager. However, this requirement may differ in some countries. ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Operations manager is a Skill level 4 occupation. These occupations, although different, require a lot of knowledge and skills similar to operations manager. energy manager facilities manager programme manager security manager project manager These occupations require some skills and knowledge of operations manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of operations manager with a significant experience and/or extensive training. This knowledge should be acquired through learning to fulfill the role of operations manager. Corporate social responsibility These skills are necessary for the role of operations manager. Manage supplies Manage budgets Strive for company growth Manage staff Establish daily priorities Ensure equipment availability Supervise daily information operations Manage logistics Plan health and safety procedures Ensure equipment maintenance Liaise with managers Follow company standards This knowledge is sometimes, but not always, required for the role of operations manager. However, mastering this knowledge allows you to have more opportunities for career development. Energy market Cleaning industry health and safety measures Internal risk management policy Gas market Electricity consumption Manufacturing processes Consultation methods Gas consumption Legal use-of-force Zero-energy building design Multimodal transport logistics Energy performance of buildings Facilities management in the organisation Security threats Contract law Fire safety regulations Electrical power safety regulations Building automation Crowdsourcing strategy Audit techniques Outsourcing strategy Project management Organisational resilience Cyber security Energy efficiency Quality standards Employment law Information confidentiality Database quality standards Industrial heating systems Quality assurance methodologies Security regulations Accounting Insourcing strategy Renewable energy technologies Supply chain management These skills and competences are sometimes, but not always, required for the role of operations manager. However, mastering these skills and competences allows you to have more opportunities for career development. Develop energy saving concepts Create solutions to problems Provide technical documentation Compose energy performance contracts Conduct energy audit Monitor utility equipment Perform pre-assembly quality checks Make investment decisions Write research proposals Apply conflict management Comply with food safety and hygiene Inspect quality of products Investigate security issues Promote sustainable energy Advise on utility consumption Integrate headquarter’s guidelines into local operations Perform risk analysis Create project specifications Maintain relationship with customers Manage project information Set quality assurance objectives Analyse energy market trends Handle customer complaints Analyse energy consumption Oversee planning of security systems Control financial resources Evaluate project plans Record test data Ensure compliance with noise standards Advise on strengthening security Create manufacturing guidelines Define security policies Oversee the facilities services budget Apply change management Maintain relationship with suppliers Perform internal investigations Maintain incident reporting records Protect important clients Define manufacturing quality criteria Identify faults in utility meters Provide cost benefit analysis reports Recruit employees Support managers Liaise with government officials Manage profitability Estimate profitability Establish site security routines Inspect government policy compliance Maintain facility security systems Check quality of products on the production line Oversee quality control Interpret financial statements Negotiate terms with suppliers Calculate utility payments Manage disaster recovery plans Advise on potential safety hazards concerning heating systems Promote sustainable management Read standard blueprints Manage the security team Develop staff Plan facilities management policies Maintain customer service Develop manufacturing policies Manage major incidents Analyse test data Communicate test results to other departments Advise on heating systems energy efficiency Manage security equipment Negotiate with stakeholders Carry out energy management of facilities Inspect building systems Analyse financial performance of a company Promote environmental awareness Advise on efficiency improvements Manage space utilisation Handle surveillance equipment Analyse internal factors of companies Write work-related reports Meet deadlines Communicate problems to senior colleagues Inspect industrial equipment Identify energy needs Assess supplier risks Negotiate improvement with suppliers Maintain relationships with stakeholders Apply procurement Inspect contracts for related grounds maintenance work Develop business case Impart business plans to collaborators Adhere to organisational guidelines Develop revenue generation strategies Supervise work Promote innovative infrastructure design Use measurement instruments Utilise economies of scale in projects Identify legal requirements Write security reports Respond to burglar alarm systems Manage emergency evacuation plans Promote facilities management services Write scientific papers Develop energy policy Collaborate on international energy projects Manage project metrics Manage maintenance operations Manage several projects Perform project management Plan buildings maintenance work Analyse external factors of companies Inspect material Undertake employee screening Perform quality audits Build business relationships Budget for financial needs Create a financial report Lead disaster recovery exercises Control of expenses Estimate duration of work Train employees Assess financial viability Liaise with security authorities Manage outsourced security Ensure inspections of facilities Align efforts towards business development Manage standard enterprise resource planning system Shape organisational teams based on competencies Implement corporate governance Manage facilities services Perform resource planning Make strategic business decisions Lead inspections 1321 – Manufacturing managers    

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References

ESCO U.S. Bureau of Labor Statistics