Sports equipment repair technician

Sports equipment repair technicians maintain and repair recreational sports equipment such as tennis rackets, archery tools and camping equipment. They use specialised hand tools or mechanical tools to restore damaged parts.

The following job titles also refer to sports equipment repair technician:

archery bows repairer
sporting goods repairer
sports equipment technician
camping equipment repair technician
sporting goods repair technician

A high school diploma is generally required to work as a sports equipment repair technician.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Sports equipment repair technician is a Skill level 2 occupation.

This knowledge should be acquired through learning to fulfill the role of sports equipment repair technician.

• Sporting equipment usage: Have knowledge of the correct operation and maintenance of sporting equipment.
• Features of sporting equipment: Types of sporting, fitness and recreational equipment and sporting supplies and their characteristics.

These skills are necessary for the role of sports equipment repair technician.

• Create solutions to problems: Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
• Maintain records of maintenance interventions: Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
• Troubleshoot: Identify operating problems, decide what to do about it and report accordingly.
• Perform test run: Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its tasks, and adjust settings accordingly.
• Maintain equipment: Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
• Arrange equipment repairs: Arrange for equipment repairs when necessary.
• Use power tools: Operate power driven pumps. Use hand tools or power tools. Use vehicle repair tools or safety equipment.
• Advise on equipment maintenance: Advise customers on the appropriate products, methods and, if necessary, interventions to ensure proper maintenance and prevent premature damage of an object or an installation.
• Use repair manuals: Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
• Identify customer’s needs: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
• Maintain customer service: Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
• Replace defect components: Remove defective parts and replace them with functioning components.
• Follow trends in sporting equipment: Follow material developments and trends within a specific sport. Keep up-to-date about athletes, gear and equipment manufacturers.
• Perform minor repairs to equipment: Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.
• Provide customer follow-up services: Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

These skills and competences are sometimes, but not always, required for the role of sports equipment repair technician. However, mastering these skills and competences allows you to have more opportunities for career development.

• Manage schedule of tasks: Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
• Issue sport equipment: Rent or sell sporting equipment, supplies and accessories.
• Manage a small-to-medium business: Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
• Maintain relationship with suppliers: Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
• Maintain work area cleanliness: Keep the working area and equipment clean and orderly.
• Assist customers: Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
• Use wire hand tools: Be able to use wire hand tools, such as crimp tools, cable strippers, and cable cutters.
• Keep records of customer interaction: Recording details of inquiries, comments and complaints received from customers, as well as actions to be taken.
• Maintain professional administration: File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
• Liaise with suppliers of sporting equipment: Establish relationships with suppliers of recreational products and sporting equipment.
• Lift heavy weights: Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.
• Advise customers on type of sporting equipment for specific purposes: Provide customers with advice on specific types of sporting equipment, e.g. bowling balls, tennis rackets and skis.
• Apply technical communication skills: Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
• Negotiate supplier arrangements: Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
• Issue sales invoices: Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
• Keep stock records: Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

7319 – Handicraft workers not elsewhere classified

---

References

1. Sports equipment repair technician – ESCO